Davenport, E and Connolly, R and Spence, R and Buckner, K and Whyte, A and Barr, K (1999) Making interactions visible: Tools for social browsing. Conference on Human Factors in Computing Systems - Proceedings . pp. 35-36.
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Official URL: http://dx.doi.org/10.1145/632716.632742
The authors describe the problem of 'community myopia': a lack of awareness of people and resources that might assist members of a community to carry out tasks. They present a prototype social browser in two stages: a basic computer based social network diagram using off-the-shelf application software and an advanced social browser using Netmap ®, a proprietary analytic and visualization software tool. Tradeoffs between functional capability and ease and pleasure in use are discussed
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