Organisation diversity and intergenerational conflict : human resource solutions for achieving organisation generation interaction

Abstract

One of the major change issues confronting modern organisations is in managing the different attitudes and approaches to work of generational work groups. In this paper we adapt Park’s theory of race relations to explain the distinctiveness of generational work groups and the challenges that these groups present when interacting in organisations. In adopting an ecological approach we provide suggestions for HR managers to maximise the strengths of each generational group to create organisational cultures fostering greater interaction.