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Chalmers, Sally (2016) Ethical fairness in financial services complaint handling. International Journal for Bank Marketing, 34 (4). pp. 570-586. ISSN 0265-2323

Chalmers, Sally (2008) The Changing Role of Internal Communications. Are Required Practitioner Competencies Keeping Pace with the Opportunities and Challenges? In: Euprera (European Public Relations Education and Research Association) 2008 conference, October 16-18, 2008, Milan. (Submitted)

This list was generated on Wed Oct 26 02:12:39 2016 BST.