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Donnelly, Mike and Kerr, Neil J and Rimmer, Russell and Shiu, Edward M (2006) Assessing the quality of police services using SERVQUAL. Policing An International Journal of Police Strategies & Management, 29 (1). pp. 92-105. ISSN 1363951X

This list was generated on Fri Sep 19 01:34:29 2014 BST.