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Reino, Sofia and Frew, Andrew J and Mitsche, Nicole (2014) A benchmarking framework for eTourism capability of destinations’ industries. Journal of Hospitality and Tourism Technology, 5 (2). pp. 126-142. ISSN 1757-9880

Mitsche, Nicole and Reino, Sofia and Knox, Dan and Bauernfeind, Ulrike (2008) Enhancing Cultural Tourism e-Services through Heritage Interpretation. In: Information and communication technologies in tourism 2008 : proceedings of the international conference in Innsbruck, Austria 2008. Springer, New York, pp. 418-429. ISBN 978-3-211-77279-9 (Print) 978-3-211-77280-5 (Online)

Reino, Sofia and Mitsche, Nicole and Frew, Andrew J (2007) The Contribution of Technology-Based Heritage Interpretation to the Visitor Satisfaction in Museums. In: Information and Communication Technologies in Tourism 2007. Springer, Vienna, pp. 341-352.

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