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dc.rights.licenseCreative Commons Attribution licence
dc.contributor.authorSteils, Nicoleen
dc.contributor.authorWoolham, Johnen
dc.contributor.authorFisk, Malcolmen
dc.contributor.authorPorteus, Jeremyen
dc.contributor.authorForsyth, Kirstyen
dc.date.accessioned2019-10-14T11:59:39Z
dc.date.available2019-10-14T11:59:39Z
dc.date.issued2019-10-08
dc.identifier.citationSteils, N., Woolham, J., Fisk, M., Porteus, J. & Forsyth, K. (2019) Carers’ involvement in telecare provision by local councils for older people in England: Perspectives of council telecare managers and stakeholders. Ageing & Society, 41(2), pp. 456-475.en
dc.identifier.issn1469-1779en
dc.identifier.issn0144-686X
dc.identifier.urihttps://eresearch.qmu.ac.uk/handle/20.500.12289/10095
dc.identifier.urihttps://doi.org/10.1017/S0144686X1900120X
dc.description.abstractThis paper explores telecare manager and other ‘stakeholder’ perspectives on the nature, extent and impact of family and other unpaid/informal carers’ involvement in the provision of telecare equipment and services for older people. Data used in the paper are derived from a larger study on telecare provision by local councils in England. The paper aims to add to the growing evidence about carers’ engagement with electronic assistive technology and telecare, and considers this in the context of typologies of professionals’ engagement with carers. How carers are involved in telecare provision is examined primarily from the perspectives of senior managers responsible for telecare services who responded to an online survey and/or were interviewed in 2016 as part of a wider study. The perspectives of three unpaid carers were captured in a separate strand of the main study, which comprised more detailed case study interviews within four selected councils. Thematic and comparative analysis of both qualitative and quantitative survey data revealed the varied involvements and responsibilities that carers assumed during the telecare provision process, the barriers that they needed to overcome and their integration in local council strategies. Findings are discussed in the context of Twigg and Atkin's typology of carer support. They suggest that carers are mainly perceived as ‘resources’ and involvement is largely taken for granted. There are instances in which carers can be seen as ‘co-workers’: this is mainly around responding to alerts generated by the telecare user or by monitored devices, but only in those councils that fund response services. Though some participants felt that telecare devices could replace or ‘supersede’ hands-on care that involved routine monitoring of health and wellbeing, it was also acknowledged that its use might also place new responsibilities on carers. Furthermore, the study found that meeting carers’ own rights as ‘co-clients’ was little acknowledged.en
dc.description.sponsorshipThis work was supported by the English National Institute for Health Research/School for Social Care Research (grant number C088/T15-011/KCLJW-p89). The views expressed in this publication are those of the authors and not necessarily those of the funder, the Department of Health and Social Care or the UK National Health Service.en
dc.description.urihttps://doi.org/10.1017/S0144686X1900120Xen
dc.format.extent456-475
dc.language.isoenen
dc.publisherCambridge University Pressen
dc.relation.ispartofAgeing & Societyen
dc.rights© Cambridge University Press 2019.
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectCarersen
dc.subjectTelecare Provisionen
dc.subjectElectronic Assistive Technologiesen
dc.subjectOlder Peopleen
dc.subjectFamily Careren
dc.subjectInformal Careen
dc.subjectCouncilsen
dc.subjectTelecare Managersen
dc.titleCarers’ involvement in telecare provision by local councils for older people in England: Perspectives of council telecare managers and stakeholdersen
dc.typeArticleen
dcterms.accessRightspublic
dcterms.dateAccepted2019-08-29
dc.description.volume41
dc.description.ispublishedpub
rioxxterms.typeJournal Article/Reviewen
rioxxterms.publicationdate2019-10-08
refterms.dateFCD2019-10-14
refterms.depositExceptionpublishedGoldOAen
refterms.accessExceptionNAen
refterms.technicalExceptionNAen
refterms.panelUnspecifieden
qmu.authorForsyth, Kirstyen
qmu.centreCentre for Applied Social Sciencesen
dc.description.statuspub
dc.description.number2
refterms.versionVoRen
refterms.dateDeposit2019-10-14
refterms.dateFreeToRead2019-10-08
refterms.dateFreeToDownload2019-10-08
refterms.dateToSearch2019-10-08


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