Developing adaptable, efficient mobile library services: Librarians as enablers

Abstract

Mobile devices such as smartphones, iPads and tablet computers are rapidly proliferating in society and changing the way information is organised, received and disseminated. Consequently the library world must adopt mobile services which maximise and adapt to these significant technological changes. What do library users want from mobile services? How can libraries adopt new, innovative mobile initiatives? How can libraries use their advantage of being technological intelligence centres to forge and create attractive new mobile services that meet the needs of users effectively, since many such users are now armed with smartphones when commencing their academic experience? These questions are all addressed in the following article which investigates users' desires in respect of mobile services at Leeds University Library.