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Leveraging customer service through human resource interventions: identifying good practice from the European STEP Project

dc.contributor.authorMcGuire, David
dc.contributor.authorSheikh, H.
dc.contributor.authorHollywood, E.
dc.date.accessioned2018-06-29T20:20:02Z
dc.date.available2018-06-29T20:20:02Z
dc.date.issued2009
dc.identifierER1396
dc.identifier.citationMcGuire, D., Sheikh, H. & Hollywood, E. (2009) Leveraging customer service through human resource interventions: identifying good practice from the European STEP Project, , , , ,
dc.identifier.urihttps://eresearch.qmu.ac.uk/handle/20.500.12289/1396
dc.titleLeveraging customer service through human resource interventions: identifying good practice from the European STEP Project
dc.typeconference_item
dcterms.accessRightsnone
dc.description.facultydiv_BaM
dc.description.ispublishedpub
dc.description.eprintid1396
rioxxterms.typeconference_item
qmu.authorMcGuire, David
dc.description.statuspub


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