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dc.contributor.authorRoss, Liz
dc.contributor.authorCathcart, Craig
dc.contributor.authorLyon, Phil
dc.date.accessioned2018-06-29T15:51:23Z
dc.date.available2018-06-29T15:51:23Z
dc.date.issued2011-01-15
dc.identifierER1697
dc.identifier.citationRoss, L., Cathcart, C. & Lyon, P. (2011) Consumer choice for hearing aids and listening devices: newspaper advertisements for UK private sector provision, International Journal of Consumer Studies, vol. 35, , pp. 95-103,
dc.identifier.issn1470-6423
dc.identifier.urihttps://doi.org/10.1111/j.1470-6431.2010.00933.x
dc.identifier.urihttps://eresearch.qmu.ac.uk/handle/20.500.12289/1697
dc.description.abstractIn the UK there can be several ways to access health care and this is true of hearing aid provision. Although there may appear to be a well-defined distinction between the National Health Service (NHS) and independent dispenser hearing aid provision, there have been many examples of overlap between the two and recent government policy initiatives mean that distinctions have become less clear. This article outlines the changing relationship between the two sectors and the problems that potential consumers face accessing information on private sector options for amplification devices. A 1-year sample of newspaper advertisements was content-analysed for clarity of information provided. The analysis highlighted a range of provision, from well-known hearing aid dispensers to the greyer areas of listening device retailers and intermediary services. Some advertisements were found to have been reported to the Advertising Standards Authority. Sufficiently misleading adverts may also infringe consumer protection legislation. The article concludes there is the possibility of consumer confusion about products and their potential for amelioration.
dc.format.extent95-103
dc.publisherWiley
dc.relation.ispartofInternational Journal of Consumer Studies
dc.titleConsumer choice for hearing aids and listening devices: newspaper advertisements for UK private sector provision
dc.typearticle
dcterms.accessRightsrestricted
dc.description.facultycasl
dc.description.volume35
dc.identifier.doihttp://10.1111/j.1470-6431.2010.00933.x
dc.description.ispublishedpub
dc.description.eprintid1697
rioxxterms.typearticle
qmu.authorLyon, Phil
qmu.authorRoss, Liz
qmu.authorCathcart, Craig
dc.description.statuspub
dc.description.number1


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