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dc.contributor.authorWilliams, Jane
dc.contributor.authorHare, Caroline
dc.date.accessioned2018-06-29T20:22:04Z
dc.date.available2018-06-29T20:22:04Z
dc.date.issued2010-12
dc.identifierER1762
dc.identifier.citationWilliams, J. & Hare, C. (2010) Early Experiences of the Enforcement of the Unfair Commercial Practices Directive in Scotland, Journal of Consumer Policy, vol. 33, , pp. 377-401,
dc.identifier.issn1687034
dc.identifier.urihttp://dx.doi.org/10.1007/s10603-010-9142-5
dc.identifier.urihttps://eresearch.qmu.ac.uk/handle/20.500.12289/1762
dc.description.abstractThis exploratory study examines the early impact of the Unfair Commercial Practices Directive 2005/29/EC on enforcers in Scotland within the context of current policy developments regarding the use of civil and criminal enforcement mechanisms within the UK. The Directive has been implemented in the UK by means of the Consumer Protection from Unfair Trading Regulations 2008 SI 1277 and the duty to enforce the Regulations falls primarily to local authority trading standards services. Twenty-one in-depth interviews were conducted with a range of officers employed within the trading standards service based in eight local authorities in Scotland on their perceptions of the new Regulations. The main findings were that officers' views of the new Regulations and the civil and criminal enforcement routes available to them was affected by structural, operational, and cultural issues which varied from one authority to another. A number of officers were finding the Regulations a challenge to old ways and there was evidence that many felt unprepared for the Regulations. A number of positive views were expressed regarding the flexibility of the new Regulations and the advantages of the provisions relating to misleading omissions. Overall officers' experiences of the Regulations were heavily influenced by the complaints received by their particular local authority service. 2010 Springer Science+Business Media, LLC.
dc.format.extent377-401
dc.publisherSpringer
dc.relation.ispartofJournal of Consumer Policy
dc.subjectConsumer law
dc.subjectConsumer protection UK
dc.subjectEuropean law and fair trading
dc.subjectRegulation
dc.subjectUnfair Commercial practices directive
dc.titleEarly Experiences of the Enforcement of the Unfair Commercial Practices Directive in Scotland
dc.typearticle
dcterms.accessRightsrestricted
dc.description.facultydiv_BaM
dc.description.volume33
dc.description.ispublishedpub
dc.description.eprintid1762
rioxxterms.typearticle
qmu.authorHare, Caroline
qmu.authorWilliams, Jane
dc.description.statuspub
dc.description.number4


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