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dc.contributor.authorDickson, Megan
dc.contributor.authorRiddell, Helen
dc.contributor.authorGilmour, Fiona
dc.contributor.authorMcCormack, Brendan
dc.date.accessioned2018-06-29T21:37:02Z
dc.date.available2018-06-29T21:37:02Z
dc.date.issued2017-04-20
dc.identifierER4783
dc.identifier.citationDickson, M., Riddell, H., Gilmour, F. & McCormack, B. (2017) Delivering dignified care: A realist synthesis of evidence that promotes effective listening to and learning from older people's feedback in acute care settings. Journal of Clinical Nursing, 26 (23-24), pp. 4028-4038.
dc.identifier.issn0962-1067
dc.identifier.urihttps://doi.org/10.1111/jocn.13856
dc.identifier.urihttps://eresearch.qmu.ac.uk/handle/20.500.12289/4783
dc.description.abstractAims and Objectives This review aims to explore effective mechanisms for listening to and learning from feedback from older people in the context of acute care. Background Maintaining the dignity of older people in acute care has become an issue of international concern. In the United Kingdom, recommendations for care improvement have led to the formation of an implementation group, the 'Listening and Learning Hospitals Pilot Project'. This literature review forms phase 1 of the project. Design Realist synthesis was used to explore and synthesise wide-ranging evidence. Methods Using 12 databases, literature was scoped to propose four principles that underpin the context, mechanism and outcomes (CMO) of effective relation-based interventions with older people and their care partners in the acute care setting. A search was carried out in order to synthesise data to refute or support each principle. 137 studies and 11 sources of grey literature were appraised and included. A final synthesis of evidence across all principles identified key mechanisms for effective relation-based interventions. Results Eight essential mechanisms support effective care interventions. Conclusions This review adds depth and breadth to current nursing knowledge in this field through the process of realist synthesis. Acute care organisations need to make a commitment to supporting relational care at organisation and unit levels. Additionally, they need to value and support the well-being of the nurses delivering it so that interventions to improve care for older people can succeed.
dc.format.extent4028-4038
dc.publisherWIley
dc.relation.ispartofJournal of Clinical Nursing
dc.subjectOlder People
dc.subjectAcute Care
dc.subjectDignity
dc.subjectListening
dc.subjectCommunication
dc.subjectFeedback
dc.subjectRelationships
dc.subjectAssessment
dc.subjectPerson-centred Care
dc.titleDelivering dignified care: A realist synthesis of evidence that promotes effective listening to and learning from older people's feedback in acute care settings
dc.typearticle
dcterms.accessRightspublic
dc.description.facultysch_nur
dc.description.volume26
dc.identifier.doihttp://doi:10.1111/jocn.13856
dc.description.ispublishedpub
dc.description.eprintid4783
rioxxterms.typearticle
refterms.dateAccepted2017-04-12
refterms.dateFCD2017-08-22
qmu.authorMcCormack, Brendan
qmu.authorDickson, Megan
qmu.authorRiddell, Helen
qmu.authorGilmour, Fiona
qmu.centreCentre for Person-centred Practise Research
dc.description.statuspub
dc.description.number23-24
refterms.versionAM


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