eTheses: Recent submissions
Now showing items 6-10 of 1845
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Can recruitment of over 50s solve the recruitment challenges of the hospitality industry?
(2020)Developing a multigenerational workforce has become almost inevitable for modern hospitality organisations due to growing employee turnover, labour shortage and an aging workforce. Traditionally, hospitality managers ... -
An investigation into the effect air transportation connectivity has on the development of tourist destinations.
(2020)This research aims to investigate the effects air transportation has on the development of tourist destinations by analysing travel tendencies as a result of air transport connectivity. It provides an overview of ... -
The impact of environmental awareness on young tourists’ sustainable travel choices
(2020)Increasing interest in the environmental protection in recent years due to the worsening situation with climate change put pressure on many industries, tourism including. Tourism can lead to major environmental pollution ... -
“Service recovery within the hospitality industry and its relationship to double deviation and the service recovery paradox”
(2020)The purpose of this dissertation is to investigate which factors influence a consumer’s perception of a strong service recovery within the hospitality industry, while exploring the relationship between service recovery ... -
What are the key motivators that influence consumers to use food delivery systems?
(2020)The aim of the research is to “critically evaluate consumer’s motivation toward the use of food delivery systems” and the researcher has collected both secondary and primary data for this dissertation. The ...