An investigation into access and rehabilitation benefits of Hearing Link Scotland.
Allen, J. (2014) An investigation into access and rehabilitation benefits of Hearing Link Scotland., no. 107.
Background: Hearing Link is one of the leading charities working with deafened and hard of hearing adults in the UK. In 2009, the Scottish government published quality standard guidelines to be used by all Adult Audiology services throughout Scotland. These evidence-based guidelines show the importance that is placed on access to aural rehabilitation for people who are deafened or hard of hearing. Objective: This study aimed to investigate how current Hearing Link service users initially found out about and accessed Hearing Link services in Scotland. The research also aimed to examine the effectiveness of Hearing Link Scotland's rehabilitation services and whether the services that they are accessing are appropriate to the individual needs of the service users. Study design: A self-administered, cross sectional, structured online questionnaire was completed by a self-selecting sample of current Hearing Link Scotland service users (n=28). A second self-administered questionnaire was completed by a self-selecting, targeted sample of employees of organisations who work with deafened and hard of hearing adults throughout Scotland (n=3). Results: Although there are strong limitations attached to this study, the main findings of the research highlight that becoming deafened or hard of hearing has had a similar psychological and emotional impact for the respondents as recorded in previous studies. This research has shown that the majority of participants are satisfied with the services offered by Hearing Link Scotland. Conclusion: Further longitudinal research would be beneficial to investigate whether the long-term impact of Hearing Link services meets the individual needs of the service users.