'Green Management: Does it create a competitive advantage within a business in the service sector? - An investigation into 'smaller' service businesses, in comparison to a world-wide organization - The Hard Rock Café'
(2013) 'Green Management: Does it create a competitive advantage within a business in the service sector? - An investigation into 'smaller' service businesses, in comparison to a world-wide organization - The Hard Rock Café', no. 102.
This is an exploratory study into 'Environmental Management Systems', within the service industry, and whether the execution of these green management practices creates a competitive advantage in business. The project has three main aims that have been sub-categorized to create a solid research investigation. These are to identify whether integration of green management systems to other business strategies create a competitive advantage within a business. To explore if businesses within the service sector are ethically 'environmentally green', or is it an effective cost cutting measure. Finally, an exploratory study into whether it matters if an organization is 'large' or 'small' in creating sound green management, and what they really gain from it. A qualitative research method using in depth interviews with a clutch of small businesses, and further interviews with managers from a large organization, the Hard Rock Café will be managed. What is more, during the research stages, an extensive exploration of literature will be conducted in order to form the foundation from where all primary research can be built and expanded. The main outcomes of this investigation will provide conclusions that environmental management systems have a place in both large and small organizations. It will also be concluded that a competitive edge can be created in a business due to standardized green practices, however only executed with careful training and planning for all staff to adhere.