Baldie, Deborah2018-06-292018-06-292017-07-24Baldie, D. (3917) The seldom heard-- Using evidence to inform patient feedback programmes.https://tearairesearchgroup.org/2017/07/24/the-seldom-heard-using-the-evidence-to-inform-patient-feedback-programs/https://eresearch.qmu.ac.uk/handle/20.500.12289/4831Until recent years many patients have been excluded from research and from service initiatives aimed at understanding and/or improving patients' experiences of care. Often those that go unheard are termed the minority- and /or hard to reach-.- Whother