Browsing by Person "Abdullah, Faurouk"

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Managers' perceptions of tacit knowledge in Edinburgh's Indian restaurants
(2009) Abdullah, Faurouk; Ingram, Arthur; Welsh, Rita
Abstract: Purpose – This paper aims to explore tacit knowledge and managers’ supervision styles in a sample of Edinburgh's Indian restaurants. Design/methodology/approach – The paper reports a qualitative fieldwork of managers’ perceptions of their role in directing tasks, supervising operations and staff recruitment. Findings – The research findings describe tacit knowledge contexts derived from restaurant owner-managers directing operations. Research limitations/implications – This is an exploratory study of views and perceptions of a small sample of ethnic managers. It asks questions of tacit knowledge within Scottish-based Indian restaurants, and attempts to place these within a cultural context of kinship networks. Practical implications – The research questions how academic researchers may make nebulous concepts such as tacit knowledge accessible to practical hospitality managers, policy-makers, students and teachers. Originality/value – The research findings describe the context to relationships in small ethnic hospitality businesses. Conceptual development emerges from deductions made from literature, fieldwork, shadowing, interviews, and by asking questions
MBA for small firms and microenterprises? Development issues
(Emerald, 2005) Lynch, Paul; Baty, Richard; Abdullah, Faurouk; Seaman, Claire
Abstract: Purpose - To report on an investigation amongst small firm owner-managers in the service sector into potential demand for an MBA. Design/methodology/approach - Relevant recent literature is critiqued concerning small firms and learning, and MBAs and small firms. A description is given of the research methods employed involving a mail questionnaire sent to 600 small and microenterprises eliciting 99 completed questionnaires, and follow-up interviews with a sample of 20 respondents. Findings - Identifies a potential market for an MBA tailor-made to the requirements of a learning segment- of small firm owner-managers. Finds owner-managers have sophisticated product requirements to be satisfied which would necessitate significant changes in higher education course provision and processes. Research limitations/implications - The research was not concerned with investigating price. Bridging the gap between meeting the educational needs of small firms and higher education provision would help to address issues of social exclusion and potentially enhance the competitive economy. Practical implications - Higher education institutions need to make significant changes to course provision and teaching, learning and assessment processes in order to develop an MBA product appropriate for the small firm market. Originality/value - Assists with planning and designing a small firm MBA. Furthers debate concerning small firms and lifelong learning in order to develop a more competitive economy.