Browsing by Person "Williams, L."

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A study of Fluid provision and consumption in a rehabilitation hospital in Scotland, UK
(Cambridge University Press, 2011-01) Williams, L.; Jones, Jacklyn; Davidson, Isobel; Bannerman, Elaine
An investigation into food provision and consumption in an orthopaedic rehabilitation hospital in Scotland, UK
(Cambridge University Press, 2011-01) Williams, L.; Jones, Jacklyn; Davidson, Isobel; Bannerman, Elaine
Improving skills and care standards in the support workforce for older people: a realist review
(2014-05) Rycroft-Malone, J.; Burton, C.; Hall, B.; McCormack, Brendan; Nutley, S.; Seddon, D.; Williams, L.
Introduction: In the context of a population that is growing older, and a number of high-profile scandals about care standards in hospital and community settings, having a skilled and knowledgeable workforce caring for older people is an ethical and policy imperative. Support workers make up the majority of the workforce in health and social care services for older people (aged 65 years and over), and yet little is known about the best way to facilitate their development. Given this gap, this review will draw on evidence to address the question: how can workforce development interventions improve the skills and the care standards of support workers within older people's health and social care services? Methods and analysis: As we are interested in how and why workforce development interventions might work, in what circumstances and with whom, we will conduct a realist review, sourcing evidence from health, social care, policing and education. The review will be conducted in four steps over 18 months to (1) construct a theoretical framework, that is, the review's programme theories; (2) retrieve, review and synthesise evidence relating to interventions designed to develop the support workforce guided by the programme theories; (3)test out' our synthesis findings and refine the programme theories, establish their practical relevance/potential for implementation and (4) formulate recommendations about improvements to current workforce development interventions to contribute to the improvement of care standards in older people's health and social care services, potentially transferrable to other services. Ethics and dissemination: Ethical approval is not required to undertake this review. Knowledge exchange activities through stakeholder engagement and online postings are embedded throughout the lifetime of the project. The main output from this review will be a new theory driven framework for skill development for the support workforce in health and social care for older people. Trial registration number: CRD42013006283.
Improving skills and care standards in the support workforce for older people: a realist synthesis of workforce development interventions
(BMJ Publishing Group, 2016-08-26) Williams, L.; Rycroft-Malone, J.; Burton, C. R.; Edwards, S.; Fisher, D.; Hall, B.; McCormack, Brendan; Nutley, S. M.; Seddon, D.; Williams, R.
Objectives This evidence review was conducted to understand how and why workforce development interventions can improve the skills and care standards of support workers in older people's services. Design Following recognised realist synthesis principles, the review was completed by (1) development of an initial programme theory; (2) retrieval, review and synthesis of evidence relating to interventions designed to develop the support workforce; (3) 'testing out' the synthesis findings to refine the programme theories, and establish their practical relevance/potential for implementation through stakeholder interviews; and (4) forming actionable recommendations. Participants Stakeholders who represented services, commissioners and older people were involved in workshops in an advisory capacity, and 10 participants were interviewed during the theory refinement process. Results Eight context-mechanism-outcome (CMO) configurations were identified which cumulatively comprise a new programme theory about 'what works' to support workforce development in older people's services. The CMOs indicate that the design and delivery of workforce development includes how to make it real to the work of those delivering support to older people; the individual support worker's personal starting points and expectations of the role; how to tap into support workers' motivations; the use of incentivisation; joining things up around workforce development; getting the right mix of people engaged in the design and delivery of workforce development programmes/interventions; taking a planned approach to workforce development, and the ways in which components of interventions reinforce one another, increasing the potential for impacts to embed and spread across organisations. Conclusions It is important to take a tailored approach to the design and delivery of workforce development that is mindful of the needs of older people, support workers, health and social care services and the employing organisations within which workforce development operates. Workforce development interventions need to balance the technical, professional and emotional aspects of care. Trial registration number CRD42013006283