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Media, Communication and Performing Arts

Permanent URI for this collectionhttps://eresearch.qmu.ac.uk/handle/20.500.12289/7185

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    THE INSTITUTIONALISATION OF WHISTLEBLOWING IN THE SCOTTISH HEALTH SERVICE: AN INTERPLAY BETWEEN ORGANISATIONS, MEDIA AND POLITICAL INFLUENCE
    (2025) Burnett, Alexis
    The act of whistleblowing has become a common, global phenomenon in recent decades, and the necessity to find satisfactory solutions has become a major focus for organisations world-wide. This is particularly important in the field of health, where the National Health Service has witnessed serious whistleblowing events to the detriment of healthcare staff and, perhaps more importantly, to patients. NHS Scotland is selected as a case study to explore the reconceptualization of whistleblowing as a normative organisational process. This research study contrasts with existing literature on whistleblowing, which has focused primarily on the treatment of healthcare whistleblowers at the hands of their managers and organisations, where the primary victim is the whistleblower, subjected to organisation reprisal. A qualitative research study has been undertaken, which includes interviews with NHS leaders, media coverage of high-profile whistleblowing cases and official whistleblowing-related documents. The primary theme of this thesis concentrates on whistleblowing institutionalisation as an emerging political process initiated by the Scottish Government. This thesis makes two main contributions to the issue of whistleblowing specifically in the Scottish health service. First, it provides evidence of the introduction of whistleblowing institutionalism through related policies and processes for the whole of NHS Scotland and associated organisations, including contractors. Second, it identifies media impact on public policy decision making in relation to whistleblowing with the discovery of a ‘whistleblowing’ specific frame. This frame provides empirical evidence of an influential media on the political landscape.