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Implementing person‐centred key performance indicators to strengthen leadership in community nursing: A feasibility study

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dc.contributor.authorMcCance, Tanya
dc.contributor.authorDickson, Caroline
dc.contributor.authorDaly, Laura
dc.contributor.authorBoomer, Christine
dc.contributor.authorBrown, Donna
dc.contributor.authorLynch, Brighide
dc.contributor.authorMacArthur, Juliet
dc.contributor.authorMountain, Kristina
dc.contributor.authorMcCormack, Brendan
dc.date.accessioned2020-08-05T12:27:30Z
dc.date.available2020-08-05T12:27:30Z
dc.date.issued2020-08-13
dc.date.updated2020-07-31T00:44:37Z
dc.date.updated2020-09-04
dc.descriptionFrom Crossref via Jisc Publications Router
dc.descriptionBrendan McCormack - ORCID 0000-0001-8525-8905 https://orcid.org/0000-0001-8525-8905
dc.descriptionReplaced AM with VoR 2020-09-04
dc.description.abstractAims To explore the utility and feasibility of implementing eight person‐centred nursing key performance indicators in supporting community nurses to lead the development of person‐centred practice.
dc.description.abstractBackground Policy advocates person‐centred healthcare, but few quality indicators exist that explicitly focus on evaluating person‐centred practice in community nursing. Current quality measurement frameworks in the community focus on incidences of poor or missed opportunities for care, with few mechanisms to measure how clients perceive the care they receive.
dc.description.abstractMethods An evaluation approach derived from work of the Medical Research Council was used and the study was underpinned by the Person‐Centred Practice Framework. Participatory methods were used, consistent with person‐centred research.
dc.description.abstractResults Data were thematically analysed, revealing five themes: giving voice to experience, talking the language of person‐centredness, leading for cultural change, proud to be a nurse and facilitating engagement.
dc.description.abstractConclusions The findings suggest that implementing the 8 person‐centred nursing KPIs and the measurement framework is feasible and offers a means of evidencing person‐centredness in community nursing.
dc.description.abstractImplications for Nursing Management Person‐centred KPI data, used alongside existing quality indicators will enable nurse managers to evidence a high standard of care delivery and assist in the development of person‐centred practice.
dc.description.ispublishedpub
dc.description.number6
dc.description.statuspub
dc.description.volume28
dc.format.extent1443-1452
dc.identifierhttps://eresearch.qmu.ac.uk/bitstream/handle/20.500.12289/10655/10655.pdf
dc.identifier.citationMcCance, T., Dickson, C., Daly, L., Boomer, C., Brown, D., Lynch, B., MacArthur, J., Mountain, K. & McCormack, B. (2020) Implementing person‐centred key performance indicators to strengthen leadership in community nursing: A feasibility study. Journal of Nursing Management, 28(6), pp. 1443-1452.
dc.identifier.issn1365-2834
dc.identifier.urihttps://eresearch.qmu.ac.uk/handle/20.500.12289/10655
dc.identifier.urihttps://doi.org/10.1111/jonm.13107
dc.publisherWiley
dc.relation.ispartofJournal of Nursing Management
dc.rights© 2020 The Authors.
dc.rights.licenseCreative Commons Attribution License
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectKey Performance Indicators
dc.subjectEvidence And Facilitation
dc.subjectLeadership
dc.subjectPerson‐Centred Nursing
dc.titleImplementing person‐centred key performance indicators to strengthen leadership in community nursing: A feasibility study
dc.typearticle
dcterms.accessRightspublic
qmu.authorDickson, Caroline
qmu.authorMcCormack, Brendan
qmu.centreCentre for Person-centred Practice Research
refterms.dateAccepted2020-07-15
refterms.dateDeposit2020-08-05
refterms.dateFCD2020-08-05
refterms.depositExceptionpublishedGoldOA
refterms.versionVoR
rioxxterms.publicationdate2020-08-13

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