Making interactions visible: Tools for social browsing
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Date
1999
Citation
Davenport, E., Connolly, R., Spence, R., Buckner, K., Whyte, A. and Barr, K. (1999) ‘Making interactions visible: tools for social browsing’, in CHI ’99 Extended Abstracts on Human Factors in Computing Systems. New York, NY, USA: Association for Computing Machinery (CHI EA ’99), pp. 35–36. Available at: https://doi.org/10.1145/632716.632742.
Abstract
The authors describe the problem of 'community myopia': a lack of awareness of people and resources that might assist members of a community to carry out tasks. They present a prototype social browser in two stages: a basic computer based social network diagram using off-the-shelf application software and an advanced social browser using Netmap ®, a proprietary analytic and visualization software tool. Tradeoffs between functional capability and ease and pleasure in use are discussed