MEMORY AND MUSEUM COMMUNITY ENGAGEMENT

Abstract

In the past two decades, numerous scholars have highlighted the value of engagement with memory in museum projects. However, what memory – a complex and multifaceted concept – actually refers to in such projects has previously not been investigated in depth. In this thesis, I explore how memory is used, understood and conceptualised in museum community engagement activities in Scotland. Adopting a multiple instrumental case study approach underpinned by the theoretical perspectives of bricolage, hermeneutic phenomenology and practice theory, I examine the memory work in community engagement projects at three museums: The Scottish Crannog Centre, The Devil’s Porridge Museum and The Open Museum. The proximity to living memory varies significantly across the projects – from prehistory, to the First World War, to present day autobiographical memories – and through this variety I expose the nuanced and disparate memory work in the different museum contexts. I examine how the work is shaped by sectoral, institutional and project infrastructures that make certain kinds of participatory and collaborative community engagement practice (im-)possible. Through a combination of interviews, observations and document analysis analysed through reflexive thematic analysis, I critically discuss what memory work looks like and how it is achieved, accounting for museum practitioners’ and project participants’ understandings of what memory ‘is’, where it exists and how they work with it. I present the key findings as three conceptual theses: 1) The Constitution of Memory and Memory Work in Museum Community Engagement; 2) Caring For and About Memory; and, 3) Problematisation as Product and Process. In offering a multiplicitious conceptualisation of memory and critical engagement with the factors that shape memory work, I propose a refined understanding of the meaning, impact and processes of memory work in museum community engagement spaces.