Business, Enterprise & Management

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Staff motivation in small food manufacturing enterprises (2): the perceptions of owners and managers
(Emerald, 2000) Bent, Richard; Seaman, Claire; Ingram, Arthur; Forbes, Claire
Earlier work examined the factors that affected staff motivation and satisfaction in small food businesses, focusing on staff whose roles did not include overall responsibility for the firm. As part of this work, 38 small food processing and manufacturing companies in Scotland were recruited and data collected using interviews and questionnaires. In order to examine the topic in greater detail and to offer a more complete perspective, the owners and/or managers of the 38 firms were interviewed and the results presented here as a contrast. Results highlighted differences in perception between the owner/managers and those staff who took part in the earlier data collection.
Staff motivation in small food manufacturing enterprises
(MCB UP Ltd, 1999) Bent, Richard; Seaman, Claire; Ingram, Arthur
Examines the factors which affect staff motivation and satisfaction in small food businesses. Explores previous theories of motivation. Thirty-eight small food processing and manufacturing companies in Scotland formed the sample. Interviews and open-ended semistructured questionnaires were employed in the research. Results emphasise the importance of the management style of the owner/manager particularly when it comes to factors such as ``lack of appreciation'', ``poor communication'' and ``training''.