• Towards therapeutic complaints resolution 

  Williams, Jane; Gill, Chris; Hirst, Carolyn (Hart, 2022-04-07)

• Perspective: Gastronomy 

  Blackley, Stan; Reid, Donald (Food Studies Press, 2022-02-28)

• Adding Value to a Scottish Rye Landrace: Collaborative Research into New Artisanal Products 

  Blackley, Stan; McVey, David; Scholten, Maria; Veitch, Adam (Palgrave Macmillan, 2022)

  Hebridean rye (Secale cereale), a high-yield landrace grown by crofters in Scotland’s Highlands and Islands, has traditionally been used as livestock feed. This multi-author study presents and analyses findings into the ...

• Queen Margaret University transnational education: Responding to the operational challenges of Covid-19 [Case Study] 

  Makellaraki, Vicky (Wiley, 2022-03-27)

• Service quality during the COVID-19 pandemic: An empirical study 

  Aladwan, Khaled; Behno, Munia Khalid Nayef; Aladwan, Raed (Virtus Interpress, 2022-03-31)

  This study aims to examine service quality in the hospitality industry in Jordan aiming to determine whether accommodators are satisfied with the services of hotels. The research also aimed to address if total quality ...

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