Business, Enterprise & Management
Permanent URI for this collectionhttps://eresearch.qmu.ac.uk/handle/20.500.12289/5
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Item Scottish family businesses: Innovative strategies for education and business support(Inderscience Publishers, 2020-09-30) Seaman, ClaireFamily business is of critical importance to economies, communities and societies across Scotland, but academic research that considers and supports this group of businesses through links to the policy agenda is in the relatively early stages of development. In 2017, it was estimated that the Top 100 family businesses in Scotland contributed 11% of on-shore GDP to the Scottish economy and supported around 100, 000 jobs. The development of a ‘Top 100’ list for Scottish Family Businesses is key because it allows us to consider their economic importance alongside the wide range of international family business research that considers their differentiating factors. Building this bridge between academic research and policy is a current priority. This paper outlines some of the practical developments from this work, whilst contributing to the debate about the translation of academic research into the wider field of policy and business support. In opening the debate, the academic team at Queen Margaret Business School are also highlighting their willingness to engage with colleagues whose professional experience is similar or complementary and to share approaches that have worked across difference countries, cultures and geo-political divides.Item Going green: Decisional factors in small hospitality operations(2008-03) Tzschentke, Nadia; Kirk, David; Lynch, PaulThis paper reports on research into the factors that influence the adoption of environmental measures in small hospitality firms. The research found that the decision to become environmentally involved had been a value-driven journey, influenced primarily by the development of environmental consciousness. Personal, socio-cultural and situational factors were other significant influences. The paper argues the importance of appreciating the personal and contextual circumstances of individual business-owners to understand their decision-making and operational approach. Further, it points to the value in making operators aware that going green need not involve a major change or capital outlay but can grow in accordance with the business' needs and priorities.Item Performance, conformance and change: towards a sustainable tourism strategy for Scotland(2007-02) Macleod, Calum; By, Rune T.This article examines the development of a sustainable tourism strategy for Scotland.It outlines conceptual features associated with sustainable tourism and considers the evolving public policy context for sustainable tourism in Scotland. Relevant aspects of recently published strategy documents are reviewed. Public policy implementation and change management theory is used to identify variables and situational contexts likely to influence the evolution of a Scottish sustainable tourism strategy and perceptions of strategy success. The article concludes that future strategy development will be best served by securing implementation performance instead of implementation conformance and explains why this should be the case. Finally, recommendations are made for future strategy development. Copyright 2007 John Wiley & Sons, Ltd and ERP Environment.Item The white stuff?-: An investigation into consumer evaluation of the Scottish celebrity milk marketing campaign(Emerald, 2008) Bower, John; Mateer, NicolaPurpose - To examine the perceptions of Scottish consumers regarding the current milk moustache marketing campaign in order to discover aspects of milk perception, the campaign's effectiveness in portraying milk as an enjoyable, healthy, modern product and its use as a vehicle for raising consumption of milk. Design/methodology/approach - A face-to-face survey was conducted in Edinburgh and South Lanarkshire with a sample (n = 100) of Scottish consumers. Findings - The results showed that there was a high recognition of and a positive attitude portrayed towards the campaign, and the celebrities used to endorse it. Milk appeared to be viewed as a commodity and although health benefits were recognised they did not appear to be instrumental in raising consumption levels. There were few differences in perception according to gender, age, socio-economic grouping and on comparison with a small group who had not seen the adverts, except in perception of some non-nutritional views. Originality/value - The paper provides information on advertising effects on perception of milk.Item Exploring Scottish family businesses: economy, geography and community(Inderscience Enterprises, 2010-12-27) Seaman, Claire; Graham, Stuart; Falconer, Peter K.; Stepek, MartinThe results from this debate will provide a starting point for future theoretical and action research and a key aim of the proposed discussion paper is to encourage interested parties with diverse expertise to contribute and highlight their interest in future participation. The implications of this debate are profound and will impact upon Scotland in a variety of ways in terms of economic, cultural and community development. The role of those different groups involved - entrepreneurs, policy makers, practitioners, researchers and educators - will be key. The value of this paper lies primarily in its contribution to a debate and the call for further research in an area of key importance to the Scottish and, indeed, the UK economy.Item Composing a database of minority enterprises in Scotland(Emerald, 2007) Bent, Richard; Dassler, Thoralf; Seaman, Claire; Lamb, Lisa; Mateer, NicolaTo address the issue of the low take-up of available ethnic business support the article proposes the composition of a database for Scotland, thereby providing baseline data on minority businesses and hence providing a sampling frame for future research. The database will hold the following information: name and gender of the business owner, sector, location, number of employees as an indicator of company size, generation, the year in which the business was established, as well as the legal form of ownership of businesses.Item Cusp not crisis : changing to deliver- Scottish Government(Emerald Group Publishing Limited, 2004-06) Donnelly, MikeA modern democracy is being created in Scotland following the re-establishment of the Scottish Parliament in 1999 with new executive and scrutiny structures. This paper reports on early developments and the emergence of the Scottish Executive's organisational change programme - changing to deliver- - as a response to the demands for public service reform and continuous service improvement. The paper outlines the contexts, theoretical framework, and earlyactions taken by the Executive to ground its work; examines the programme aims and the workstreams for change adopted as priorities for action; and reflects on more recent developments and the prospects for the success of the change programme. A key feature which characterises elected, government organisations is the relationship between elected people and senior unelected officials. The paper reports exploratory research investigating the expectations held by Cabinet Ministers of officials and the reciprocal expectations these senior civil servants have of Scottish Ministers.Item Political Intervention in a National Tourism Event: The Politics of Homecoming Scotland(2012-02) Hay, Brian; Morrison, AlisonThe aim of this paper is to provide insight and analysis into the politics of a government tourism initiative within the geographic context of Scotland. It highlights the catalytic role of key government agencies in channelling investment, energies, events and marketing effort into a nationally focused tourism theme: Homecoming Scotland 2009 (HS09). The paper delves below the public relations veneer of many such activities to uncover the political debates and controversies that may have detracted from the successes of the initiative.Item Breaking Up is Hard to Do! The Future of Tourism in Scotland Under Different Possible Political Options(European Tourism Futures Institute, 2013-12) Hay, Brian; European Regional Development Fund, Northern Netherlands Provinces Union,No matter how the people of Scotland vote in the independence referendum, the management of tourism in Scotland will change and the implications of this vote will be felt throughout Europe. As the demand for devolved political powers grow, there is likely to be a concurrent move to devolve the management and marketing of tourism from national tourism organisations, to more regional based tourism organisations. The emergence of such regional based tourism organisations is likely to result in them forming more powerful political groupings to lobby against European Union wide rules that may restrict them from developing stronger regional products. The free movement of people and goods within the Europe Union may become more difficult, as more regional policies are developed. The future of two key European policies, the Euro and a passport free common travel area, may also be questioned. The private sector may welcome the development of more regional tourism organisations, as they may be more responsive to their priorities.