This study explores the contribution that learning technologies can make to support students and
enhance their learning on placements. Using action research, the implementation of a virtual learning
environment (VLE) with undergraduate students studying hospitality and tourism management is
evaluated. The study reveals that it is feasible to create an online environment that can be beneficial
for some students. However, barriers exist which prevent the full potential of such a facility being
realised, and more needs to be done to promote the use of a VLE to assist students' abstract learning
from experience. This may reflect the view held by many students and staff that the academic
environment and the workplace are two distinct learning contexts.
