BA (Hons) Business Management with Finance

Permanent URI for this collectionhttps://eresearch.qmu.ac.uk/handle/20.500.12289/11064

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Workplace Inclusion: An Exploratory Case Study of Asexuality in a Scottish Local Authority
(2020)
In recent years, there has been an increased academic interest in asexuality, yet, despite its growing attention in the literature, it is still understudied, especially in the workplace. Therefore, the aim of this dissertation is to explore the ways within which a Scottish local authority supports and protects its asexual employees and promotes their inclusion. The investigation takes the form of an exploratory single-case study where research data are drawn from four semi-structured face-to-face interviews with a human resource (HR) manager, an employee, and two trade union representatives. The analysis indicates several weak spots, including inconsistent policy enforcement, poor communication, and resource scarcity. Future research should, therefore, investigate the relationship between the employment relationship and inappropriate behaviour challenging, and explore the effectiveness of HR policies and employment practices with regard to asexual employees. Practical implications include the improvement of internal communications, consistent enforcement of existing HR policies, and empowerment of trade unions. Furthermore, asexuality should be classified as a sexual orientation in the Equality Act 2010.
A Case Study Approach to Stereotypes of Women in a Male-dominated Industry
(2020)
This dissertation will explore gender in male-dominated industries specifically the dissertation will review gender stereotypes and barriers and how they affect women working in a male-dominated industry. The literature looks at four key topics: gender stereotypes, the glass ceiling and other barriers, legislation and the male-dominated industries. The method used was qualitative in the form of semi-structured interviews. The primary research consisted of eight in depth interviews with women working in a manufacturing industry. The questions were tailored to help explore their experiences. The findings helped fill in some gaps found in the literature. The findings showed that women in a manufacturing industry still struggle with barriers and stereotypes, specifically from customers and some experienced it from their managers for being in a male-dominated industry. The full findings are explored in chapter 4 and 5.
“An Investigation into Supply Chain Management methods to ensure Resilience of pharmaceutical Supply Chains”
(2020)
The underlying structure of the world we live in is undeniably shaped by supply chains and their management. In the course of globalisation the procurement, value adding and distribution process reached new dimensions making it fundamentally important to product availability. This concept is especially vital to the consequences of pharmaceutical supplies due to their life-impacting nature for the customer (Futschik 2017). Given the complexity of supply chain management and and the challenges coming with it academic literature has directed special attention to risks and weaknesses leading to disruptions and therefore shortages (Barbosa-Povoa et al. 2019). The phenomena emerges due to various factors reaching from natural disasters over limited raw material supply or exploding demand to logistical challenges preventing products from arriving on time (Blos and Miyagi 2015). In effect, one of the links within a supply chain is interrupted or disconnected from the overall process and causes a disruption which without taking any measures would consequently lead to a default and no product output on the market. Solutions to those problems are at the core of the research aim. Academic literature generally suggests that there is a lack in research addressing supply chain management in connection with the pharmaceutical industry (Brenner 2015). In addition, Barbosa Povoa et al. (2019) indicate that not all pharmaceutical supply chains work at their optimum and leave space for improvement, not least because key players are not collaborating sufficiently. The method to collect primary data in this dissertation is described by qualitative semi-structured interviews. Using semi-structured interviews allows the researcher to ask open-ended questions and therefore address more specific 2 and detailed topics (Zikmund et al. 2013). These attributes are of essence in this case due to the various aspects of supply chain management, and the emergent nature of both, practice and research. Furthermore, being able to prepare the interview question guide beforehand increases the ability to interpret results after competition of the entire process (Zikmund et al. 2013). The findings discovered that pharmaceutical supply chains share the same major risks pattern as other, unspecified supply chains since they are based on the same concept of outsourcing certain tasks for organisational or monetary benefits even though industry specific characteristics like high R&D expenses, cold chains and regulatory requirements are depicting additional forces of possible disruptions. Possibilities from technological developments like applications provided by SAP or Oracle are at the centre of counteracting activities in order to improve resilience. At the same time this displays other risks arising from being dependent on software tools. On this basis it is important to consider the omnipresent decision of what is to be traded off by utilising supply chains. Given negative impacts as mentioned and to be added by for example IT interface, training of staff, existing infrastructure and communication intensity are disadvantages which are accepted in the context of the greater good; the supply chain’s enhanced efficiency (Christopher 2016).
Employee relations and project governance: An exploratory case study of the Scottish Civil Service.
(2020)
An investigation to the use of social media influencer marketing’s effects upon consumer buying habits within the health and fitness industry
(2020)
This paper looks to critically investigate the utilisation of Social Media influencer marketing within the health and fitness industries as a method of influencing consumer buying habits, specific to the Health and Fitness industry. With little to no research published specific to the Health and Fitness industry this research looks to develop an insight into the area and act as a foundation for further research by developing an overview of the subject. Through the utilisation of literature from areas such as influencer marketing, the internet and marketing as a whole to act as a backbone for the report. This report will explore the topic from the aspect of the consumer viewpoint through the quantitative data collection method using an online survey in order to collect as much significant data as possible. The significant areas identified from this study, identified that individuals buying habits are frequently influenced by Social Media influencers into making purchases, however not at such as high a level as first believed. This is due to concerns regarding transparency over what is paid advertisement and what is not. The other major conclusion derived from this research was giveaway influencer marketing being identified as the most effective method for driving consumer engagement over all other mentioned methods. Social Media marketing was identified to be utilised at 60% within the Health and Fitness industry in comparison to traditional methods.
The Effect of Brexit on the GBP Exchange Rate
(2020)
The outcome of the Brexit referendum was unanticipated by the financial market and due to the concept of a country exiting the EU being completely new no one knew what to expect. This led to uncertainty which was not helped by the constantly changing deadline of Brexit. As a result, the financial market suffered. The aim of this research is to gain a clear understanding of the effect Brexit has had on the value of the British pound compared to the Euro during the referendum and following negotiation period between the EU and the UK. The research was conducted through a quantitative approach, more precisely an event study. Nine key events of Brexit were identified and the exchange rate data of the GBP/EUR for the relevant timeframes was collected and used to calculate the normal, abnormal and cumulative abnormal returns. In order to get more conclusive findings two different approaches were used for the normal returns, constant and non-constant normal return. The findings suggest that the fluctuation of the GBP exchange rate is connected to Brexit and that Brexit does have short term effects on the spot exchange rate of the GBP exchange rate. Events perceived as positive led to an appreciation and events perceived as negative led to a depreciation. These results are not a surprise as they correspond with the results of previously research. For future research it is recommended more events are used within the event study as the Brexit period is a big timeframe. In addition, the research could also be helped along by using more than just the GBP/EUR exchange rate. Lastly to gain a deeper understanding of the topic a mixed method approach could be used. Interviews would be a good way to find out more about the personal reason’s investors wanted to invest or not invest.
Kingdom of Saudi Arabia Vision 2030; an Arabian Peninsula Comparison
(2020)
The Kingdom of Saudi Arabia is a renowned economic power house, mainly due to its large oil reserves. In 2016 the Crowned Prince Mohammed bin Salman bin Abdulaziz Al Saud announced plans for a more diverse economy that caters for greater foreign investment opportunities. The plan was named Vision 2030. This research paper looks to identify whether the Saudi Arabia Vision 2030 will be successful in diversifying its economy and attracting Foreign Direct Investment inflow into the country. To achieve this, the state of oildependence within the Saudi economy is explored by comparing GDP and government revenue fluctuations against that of Arab Light Price – Saudi Arabia’s primary oil export. Following this, a comparison across neighbouring Gulf Corporation Council countries with similar Visions is conducted to identify similarities and differences in efforts to diversify and attract Foreign Direct Investment (FDI). The relationship between each country’s transformation programs and changes throughout the mentioned indicators were critically analysed against one another to present a benchmark for Saudi Arabia’s prospects for their own Vision. The results indicate that the Vision 2030 will have no profound effect upon the enhancement of foreign direct investment levels into the economy, demonstrated by the trends experienced throughout a given period, fluctuations in FDI occur irrespective to Vision implementation across all countries. However, while there is evidence to suggest that the Saudi Arabian economy is diversifying this again proved to be irrespective of the Vision implementation.
“An investigation into the impact that part-time employment has on the mental and physical health and well-being, and academic performance, of Scottish Undergraduate university students.”
(2020)
This research study investigates the underlying reasons as to why Full-time Undergraduate Students in Scotland engage in Part-time employment. Furthermore, it seeks to produce results which show the ways in which these individuals are impacted Academically, Physically and Mentally by juggling work and studying at the same time. There is a keen focus on the impacts on the Mental Health of these students as amongst young people especially, there is Mental Illness crisis. A literature review is conducted in order to uncover the key themes in each of the objectives in this study, from already published studies. A qualitative primary research approach is then adopted in favour of quantitative, due to much of the established literature being based on the latter methods. This allows the researcher to gage the opinions and experiences of students with part-time jobs; one to one basis in semi structured interviews. Furthermore, a qualitative study is necessary to gather data from Scottish students, where previous studies do not focus specifically. The results drawn from these indicate that there is an issue with student funding in Scotland. Although it is relatively available through the Student Awards Agency Scotland, it is not enough to provide full financial security, failing to cover a combination of University Associated Costs, Living Costs and Luxuries. Hence, that latter is often sacrificed. Furthermore, the results indicate that the Mental Health Crisis amongst young people is huge. Based on these key results, and other findings, a set of recommendations are made by the researcher to researches considering a similar and study, and to both universities and employers; pledging the importance of their understanding of the impacts of part-time employment, and why the occur in the first place, on university students.
An investigation on Tesco complaint handling procedures using manager thoughts
(2021)
This research investigates the complaint handling procedures of Tesco and assesses the management perceptions of their effectiveness. This study will explore why customer complaint handling procedures are important for the grocery firms operating in the UK. It will also look at what the Tesco management carry on in their stores, assessing and comparing the available literature as the best complaint handling procedures. Finally, it will make a recommendation on how Tesco can enhance its in-store complaint handling procedures to achieve the best outcomes. The research objectives have been achieved by analysing manager interviews measuring their responses. For this study, the qualitative research method has been chosen to gather in-depth thought and underlying patterns. The research identified in qualitative analysis the most appropriate method for this research due to the allocated time and the lack of literature available. The main findings suggest that Tesco management is aware of the most important impacts of the most used compensation techniques to prevent service failure. Customer loyalty has been identified to be the most crucial impact after their service recovery strategy; however, more efficient training to improve the complaint handling procedures could be provided to make the management aware of the value of their strategy and the percentage of the retained customers. On the other hand, a larger sample could show different results; additionally, managers working in a different area might have a deeper understating of the phenomenon. In-store procedures have been assessed have shaped accordingly to new technologies, allowing synchronous communication between stores and head-quarter. Finally, the most used recovery tool has been identified in the monetary compensation; however, even if managers agreed on this point, further studies indicate that this tool should not be overused in every situation, but, wisely according to the complaint channel and the customer typology.
An Investigation into the Motivations Behind Panic Buying During Times of Crisis
(2021)
This dissertation aims to identify the reasons why individuals participate in panic buying during times of crisis. The purpose of this study is to investigate how panic buying impacts the demand and supply of essential goods. The study will help understand what factors influence panic buying as well as acknowledge the impact panic buying has on an individual. There is strong literature on panic buying from Yeun et al. (2020) and Sheu and Kuo (2020) which both focus on times of crisis. As the coronavirus pandemic is a recent and ongoing event there are very few studies about it, meaning there is a gap in the literature. However, previous crises such as the 2011 Christchurch earthquake (Forbes 2017), has indicated what can be anticipated in terms of consumer behaviour. A quantitative methodology is used for this study, with online questionnaires distributed to gather data. In total, 208 responses were collected; the respondents consisted of 171 females, 35 males and 2 non-binary individuals. Furthermore, the majority of respondents are aged 41 to 64. The key findings of this study show that some consumers were panic buying during the early stages of the coronavirus pandemic which meant that others experienced shortages of essential products. Furthermore, there are various factors that prompt individuals to panic buy such as herd mentality, fear and perceived scarcity.
An Investigation into Remuneration as a Motivating Factor in Career Choices?
(2021)
Remuneration has been at the forefront of many organisations for many years. The question of whether remuneration was the most motivating factor for individuals when choosing careers is something that has a vast amount of literature on. The concept of Remuneration is the money or wages associated with a job. The purpose of this study was ‘To investigate whether remuneration is the ultimate driver when choosing a career’. The aim of the research was ‘To investigate if remuneration is the motivating factor when entering and maintaining a career.’ The objectives set out by the researcher for the research were as follows: • To identify what factors, influence individuals when selecting a profession. • To examine to what extent individuals, hold remuneration as an important factor when choosing a career. • To investigate whether motivating factors within careers change over time. The study used a quantitative method of data collection, this was chosen as it was deemed the most suitable method of data collection for the topic. The research targeted 80 people to participate in anonymous online questionnaires. The participants had to be over the age of 18 and were either currently employed or have been employed previously. The questionnaire had 64 responses that came from friends, family, and peers from the university course of the researcher. The use of anonymous online questionnaires was selected by the researcher due to the fact remuneration could be considered as a sensitive topic. The study concluded that remuneration does hold weight when selecting a career, however this perspective changes as individuals settle into their career. Similarly, 70% of respondents said that what they look for in a job has changed over time, with 9 respondents suggesting that remuneration is no longer important to them as when they were first selecting a career. Furthermore, it can be concluded that as people settle into their career, their priorities change and tend to shift to having a good work life balance, having satisfaction within their roles and the ability to seek new opportunities and develop within their roles.
Examining Performance Measures and Their Application in Voluntary Sports Clubs
(2021)
Measuring performance in local sports clubs is challenging, particularly due to their nonprofit and voluntary nature. In recent years, there has been a growing demand in these organisations to introduce more professional management practices in order to address issues such as increasing competition and stakeholder pressure. Therefore, this thesis aims to examine board members’ current practices to measure performance in community-level, voluntary sports clubs and to make evidence-based recommendations on how they could be improved, changed or adapted to best achieve their organisational purpose. To achieve this aim, eight semi-structured interviews were undertaken with presidents of voluntary sports clubs in two different European countries. This qualitative research provided an indepth view of the various aspects of performance by exploring the effectiveness-related perceptions of participants. Results show that performance in voluntary sports clubs is multidimensional and socially created by the actions and interactions of members, board members, volunteers, coaches and other stakeholders. Expectedly, financial indicators and membership figures are regularly reviewed and used to determine a club’s efficiency and effectiveness. However, board members seem to be reluctant to implement measures to evaluate subjective aspects such as membership satisfaction or the internal atmosphere. The main recommendations for board members are, firstly, to recognise that performance goes beyond membership fluctuations and the financial health and, secondly, to introduce a standardised performance measurement system (PMS) to increase effectiveness, transparency and accountability. Findings demonstrate that an adapted form of the Balanced Scorecard (BSC) serves as a useful, flexible and easy-to use PMS for most types of voluntary sports clubs.
An investigation of the motivating factors that influence individuals working in the Scottish financial sector and whether the COVID-19 pandemic has influenced their motivation factors
(2021)
Motivation is an essential part in an organisation’s success, if employees are not motivated then the business will not be able to operate, attain and retain the right individuals (Shoraj & Llaci 2015) Motivational theories show that there are multiple different factors influencing an individual’s motivation in the workplace (Maslow 1943; Herzberg 1965). As a result of the COVID-19 pandemic, unemployment rates have risen rapidly (Blustein et al. 2020) and motivation levels amongst employees have fallen (Vyas & Butakhieo, 2020), resulting in changes in how people view their current employment position (Ancillo et al. 2020) This study aims to determine the most significant motivating factors influencing employees working in the Scottish Financial Sector (SFS), and whether the COVID-19 pandemic has impacted these motivating factors. A quantitative approach, using an online questionnaire, was utilised with a total of 43 respondents working in the SFS identified using convenience sampling. Findings from this study identified that before the COVID-19 pandemic, motivation was mainly due to promotional opportunities and the working conditions for employees in the SFS. This study also determined that the COVID-19 pandemic had caused a change in the motivating factors for employees working in the SFS, with pay and job security becoming the most significant motivational factors. Results also indicated that the age of employee has a significant influence on motivating factors compared to the gender of employees. In this study, results found that gender had little significance on employee’s motivation apart from achievement, in which men were far more motivated by than women. Meanwhile, age was far more influential on how people were motivated with trends appearing in all factors in this study. It is therefore recommended that SFS organisations use these findings to adapt their practises, to ensure employees remain adequately motivated in a post-pandemic workplace.
An Exploratory Study of British Digital Neobanking Performance
(2021)
Digital neobanks are an incredibly rapidly evolving subset of the wider British financial technology sector. However, much of the industry evaluation remains obscured by a lack of publicly available data and key financial metrics. This information asymmetry may be concerning as the onset of the Covid-19 pandemic and post-Brexit trade negotiation results have eroded the financial and regulatory foundations of the banking industry. Consequently, this research aims to understand the current industry landscape and how recent developments and data compare against historical figures. The exploratory study was conducted through a quantitative evaluation of secondary data. A total of six financial ratios were employed against historical figures from the past six years to identify areas of potential financial and growth concerns. The results of the analysis were then evaluated against an industry benchmark and theoretical frameworks from the literature. This evaluation was done to explore how the current business environment's regulatory and political challenges may affect British neobanking growth and performance going forward. The findings suggest that the rapidly growing sample neobank user base's monetisation has not necessarily been as straightforward as earlier studies envisioned. The literature review identifies that this development may tie to the overall banking sector profitability currently under strain due to low-interest rates and Covid-19 induced loan losses. The findings also identify uneven growth and financial performance between the sample neobanks and an environment of increased competition. The findings propose that British neobanks may be best served by focusing mainly on niche unsecured lending products. Furthermore, the results suggest that the low-cost advantage of the sample neobanks appears to have significantly deteriorated since the previous industry studies took place. Consequently, the study recommends further analysis of the profitability metrics once more comparative data becomes accessible.
The impact of Corporate Social Responsibility on customers' choice in commercial banks: an investigation among people living in the UK and in Italy
(2021)
In the current economic situation, Corporate Social Responsibility has played a fundamental role in integrating moral principles in banking activity. CSR is also gaining increasing importance in the business, in fact, it has been discovered that it has become one of the main factors that influence customers’ choice. As little is known on this topic in the banking sector, the aim of the research is to investigate whether CSR influences customers’ choice in the banking sector, focusing only on people living in the UK or in Italy, analysing differences and similarities between them. The approach that has been identified as the most suitable for this research, is the quantitative approach. Specifically, among a range of methods, the online survey appeared to be the most appropriate for the research topic, meanwhile the sample size of the research is composed of 132 individuals, obtained through the volunteer sampling technique. The findings suggest that CSR has become one of the factors that influence customers’ choice in the banking sector, however, only a relatively small percentage of participants stated that they are influenced by it. Therefore, the results suggest that CSR needs to be further implemented in order to play a more central role in customers’ choice in the industry considered. It has also emerged, from the data gathered, that there is a strong correlation between CSR awareness and the influence of it in customers’ choice, hence, suggesting also that banks should ensure a better knowledge of CSR among their customers. Lastly, it has also emerged that people living in the UK, compared to those living in Italy, are more aware of CSR and are also more keener to consider CSR when it comes to choose a bank.
The impact of ‘societal issues’ on UK consumers’ non-essential spending decisions
(2021)
The aim of this study is to develop an understanding of the extent to which societal issues influence non-essential spending decisions in the UK. This study focuses on three societal issues: environmental issues, gender inequality, and racial injustice, which were found to be of the most importance to today’s society (McNulty, 2019). While awareness and discussion of societal issues is becoming ever more topical, limited research exists investigating a possible link to a change in purchasing behaviour. The little literature available suggested a substantial change in consumer demand, linked particularly with environmental issues and younger consumers. A substantial shift in consumer demands would affect many industries and would require a severe change in strategy for countless organisations, it is therefore pivotal that a potential change in demands be evaluated. A quantitative approach was adopted through the use of online surveys to gather information from participants aged 18+ who live in the UK. Nominal data was collected, and Likert scales were used to evaluate participants’ opinions on motivations they have when spending on non-essentials, as well as beliefs and awareness of societal issues. The results found that quality, convenience, and price were consumers’ top three considerations when purchasing non-essentials. While societal issues were not amongst the most important factors, this study found that awareness of an issue does increase the likelihood of action, such as a change in spending habit.
Flexibility in the Workplace: An Exploratory Study on the Impact of Flexible Working Arrangements on Employee and Organisational Performance
(2021)
Over the past few decades there has been an increasing use of flexible working in workplaces, through part-time, temporary, fixed term, job share, term-time and remote working opportunities, which has resulted in adaptations to traditional workplace environments in many organisations (Maitland and Thomson 2014; Austin-Egole et al. 2020). There has also been a gradual, but slow, increase in the use of remote working over the last few decades with 1.5% of employees working remotely in 1981 compared to 4.5% in 2019 (Office for National Statistics 2020). However, the Covid-19 pandemic has seen a significant rise in the incidence of remote working as in April 2020 86% of UK employees reported that they were working from home (Cameron 2020). This research study examined employees’ and employers’ attitudes towards flexible working in relation to the perceived impacts on both employee and organisational performance. This study adopted a quantitative approach, through the use of online questionnaires targeted towards both employers and employees. A total of 62 employees responded to the employee questionnaire, which was significantly higher than the 11 employers who completed the employer specific questionnaire. Results from this research have highlighted that generally workplace flexibility is viewed positively by both employees and employers. Additionally, findings indicated that employees and employers considered the impacts of flexible working arrangements to be increased job satisfaction, enhanced individual productivity and a better work-life balance for employees. These findings reflect those from similar quantitative studies such as Felstead and Henseke (2017), Gregar and Shah (2019), Eversole and Crowder (2020) and Ozimek (2020) whose findings have all highlighted that an employee’s job satisfaction, engagement and organisational commitment increases as a result of being given some degree of flexibility, which in turn then positively influences the overall performance of an organisation. Moreover, results have drawn attention to the impact that the pandemic has had in transforming the way in work has been, and will continue to be, carried out due to realisation of the benefits that flexible working can bring to both organisations and employees. The results from this study have also indicated that there is likely to be continued use of remote working as a result of learnings throughout the pandemic.
An exploration into the importance of employability as a motivation for student volunteers and an assessment of its impact on long-term retention within the UK
(2021)
Volunteering plays a hugely important role in society, not only in terms of its economic and financial impact, but also for its ability to improve the mental health and wellness of volunteers and those in need. This study seeks to understand the motivations of students, specifically those aged between 18 and 25, to assess how important employability is when deciding to volunteer. Attention is also given to the importance and value of retention strategies to encourage student volunteers to remain in their roles, assessed from the student’s perspective. A considerable amount of the existing literature focusses on general volunteer motivations and often fails to address the specific motivations of students. What is currently missing from the research is a developed understanding of what motivates students and what can be done to retain them in the long-term. This gap will be explored with attention paid to exploring employability as a motivation. The literature review examines the existing body of literature and contributes to the creation of a number of themes, including increased involvement of institutional bodies and the changing nature of student volunteering, to aid in the achievement of the aim and objectives of the study. The aim of this study is to investigate the relevance of employability as a motivation for student volunteering and to explore any potential problems relating to the long-term retention of students. In addition to the aim, the following objectives were created to aid the study: • To uncover how important employability is to students when deciding to volunteer • To determine whether the nature of student volunteering poses any problems for retention • To establish which potential retention strategies are of the most value to students. The study adopted a quantitative methodology with an online questionnaire chosen as the data collection instrument. The questionnaire was distributed on social media platforms and received a total of 60 responses. The key findings of the study, first and foremost, confirmed that students do undertake volunteering in order to increase employability. However, the data also displayed a number of variances from the claims found within the literature. Such variances include how highly students value helping their community, a strong desire to get involved with volunteering at a young age and that training appears to be of less value than first thought. These findings demonstrate clear inconsistencies from the claims within the existing body of literature, thus, further research is required to fully understand the new developments. The future recommendations that were made include increasing the size of the study to facilitate generalisation to the population and diversification of the sample. Further, it is recommended that the target population is expanded to include a wider range of 18- to 25- year-olds, as opposed to only university attendees and that the topic is explored with consideration for the volunteer organisation’s perspective in order to understand their position.
Should organisations in the western world make reasonable adjustments for their religious minority employees?
(2021)
This research investigates whether organisations should be making reasonable adjustments for their religious minority employees. For example, the provision of prayer rooms or meeting dietary requirements. There is literature that discusses whether there should be adjustments implemented and the different attitudes towards such implementations. However, there is very little literature considering the perspective of religious minority employees. This is the gap this research intends to fill, and this is crucial due to the constant rise in diversity within the workforce. This research aims to investigate the perspective of religious minorities that are members of organisations within the western world, on whether they believe reasonable adjustments should be made for them and what the impacts of such adjustments would be. The aim, objectives, and time constraints of the research dictated the methodology to be a quantitative one. The method that was used was online questionnaires, where a total of 47 valid responses were recorded. Online questionnaires were selected because it was found to be the best method of reaching a specific sample due to the resource constraints and timeframe given. The general characteristics of the sample were Muslim males between the ages of 21-30. The results concluded that there are currently not enough adjustments being implemented within organisational practices for religious minorities. The preferred adjustments were prayer rooms alongside the time to pray, time off during religious holidays and meeting dietary requirements. It was found that reasonable adjustments would have a huge impact on employee motivation and engagement, and the majority stated that it would change the way they felt about work in a positive manner. Also, it was found that the majority of public and private sector workers highlighted that they felt their employer would be willing and receptive to implementing change within their organisations. Lastly, it was recommended for organisations to hold one-to-one meetings, and the training of all staff to raise awareness about religions and flexitime workers, to ensure a smooth implementation of such adjustments without any issues within the organisation.