School of Arts, Social Sciences and Management

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A study of a home exercise programme for community dwelling people with late stage stroke
(Queen Margaret University, 2011) Baer, Gill
BACKGROUND Many people living with chronic stroke are not involved in any form of ongoing rehabilitation, despite having ongoing impairments and limitations in activity and participation. The approach to structuring practice of functional tasks, as part of ongoing rehabilitation, can incorporate diverse techniques. Current texts advocate that physiotherapists construct stroke rehabilitation programmes that incorporate Motor Learning principles, however the evidence to support this is limited. No evidence related to stroke exists as to whether functional tasks should be practised in their entirety (whole practice) or in component parts (part practice). The primary aim of the work reported in this thesis was to investigate the effects of a home exercise programme based on Motor Learning principles of part practice (PP) or whole practice (WP) of selected functional tasks for people at least six months after a stroke. METHODOLOGY A single blind, randomised controlled trial was undertaken, with participants allocated to either a part practice experimental group (PP), a whole practice experimental group (WP) or a control (Con) group. Both experimental groups followed a four week exercise intervention programme of functional tasks based on PP or WP. Outcome measures were undertaken at baseline, at the end of a four week intervention (wk 4), at short-term follow-up (wk 4.5) and at long-term follow-up (wk 16). Outcome measures utilised were the Barthel Index (BI), Motor Assessment Scale (MAS), Timed Up and Go over 2 metres (TUG2m), Step Test, Frenchay Arm Test (FAT), Hospital Anxiety and Depression Scale (HADS), Frenchay Activities Index (FAI)and the Stroke Impact Scale (SIS). Differences between the groups at each measurement point were examined using a Kruskal Wallis test. Differences within each group over time were analysed using a Friedman's Anova, followed up by a Wilcoxon's Signed Ranks test using a Bonferroni correction where a significant difference was found. RESULTS Sixty four people with late-stage stroke were recruited and provided informed consent. Data were available for analysis for 60 participants (median time since stroke 21 months). No statistically significant differences were found between the three groups at any point for any of the dependent outcome variables. A number of statistically significant within group changes were found in all groups. Most statistically significant changes were demonstrated by PP including on the BI from baseline to wk 4.5; on the MAS from baseline to weeks 4, 4.5 and 16; on the Step Test from baseline to weeks 4, 4.5 and 16 and on the FAT from baseline to week 4. On more global measures the PP group reported statistically significant improvements on the SIS in the domains of strength, mood and mobility from baseline to wk 4; and in the SIS participation domain from baseline to wk 16; as well as a statistically significant within group improvements on FAI from baseline to wk 4. CONCLUSIONS People with late-stage stroke demonstrated capacity for improvements in a number of measures of impairment, activity, participation and mood. The PP group demonstrated improvements, over time, in more of the outcome measures relating to physical ability than either WP or Con groups. Implications for clinical practice and further research are discussed.
Adjustment to a brain tumour diagnosis: A mixed methods investigation
(Queen Margaret University, Edinburgh, 2021) Trejnowska, Anna
A primary brain tumour diagnosis is known to elicit higher distress compared to other forms of cancer, and is related to high depressive symptomatology. It poses unique challenges in the process of psychosocial adjustment, with social networks and roles often being disrupted. Despite emerging evidence regarding the importance of social support in maintaining well-being when living with a chronic condition, literature on adjustment to living with a brain tumour rarely focuses on social relationships. The current mixed methods project was therefore designed to address an overarching research question: How do people cope with a brain tumour diagnosis in the context of their social relationships? The aim of the first study was to examine the associations between insecure attachment dimensions and coping strategies, with a proposed mediating role of perceived availability of social support. In this cross-sectional study, participants diagnosed with primary brain tumours (N = 480) were recruited online. Multiple regression analyses revealed significant positive associations between both attachment anxiety and avoidance and helplessness/hopelessness. Attachment anxiety was found to be significantly related to anxious preoccupation, while attachment avoidance was associated with fighting spirit and fatalism. Mediation analyses indicated that perceived social support mediated the relationships between both attachment dimensions and helplessness/hopelessness and fatalism. The findings indicate that individuals higher on insecure attachment dimensions seem to respond with a more maladaptive coping repertoire when adjusting to a diagnosis. The second study sought to gain an in-depth understanding of the lived experience of being diagnosed with a brain tumour, with a focus on exploring participants’ understandings of the meaning of social support. Twelve individuals took part in semi-structured interviews, which were analysed using Interpretative Phenomenological Analysis framework. Five inter-related themes were identified: (1) Making sense of the diagnosis, (2) Working it out in the family, (3) Giving and receiving support, (4) Feeling appreciative, and (5) Negotiating a new normal. The results emphasise that the diagnosis does not affect only the individual but a whole network of closest relationships, often with a price or negotiation that needs to take place within these relationships. Collectively, the results of the project highlight that coping is never an individual task. Both studies were integrated and interpreted jointly through narrative and joint display methods. Overall, the project portrays a complex interplay between family dynamics and individual coping and concludes by proposing that coping is deeply socially embedded. Implications of the findings are discussed. Keywords: Coping, adjustment, brain tumour, adult attachment, social support, mixed methods
Adult attachment, anger regulation and aggression: individual differences in the experience and expression of anger
(Queen Margaret University, Edinburgh, 2016) Brodie, Zara
Attachment theory has increasingly been applied to the understanding of individual differences in emotion regulation, however application of the attachment framework to anger is underspecified. The present thesis describes three studies reporting relationships between attachment insecurity and anger expression, taking into account attachment-related differences in anger regulation. Using multiple regression analyses, the results of Study 1a indicated that attachment anxiety was a significant independent predictor of trait anger, while attachment avoidance and self-esteem were not. Study 1b extended these findings by examining whether the use of specific anger regulation strategies mediated the relationship between attachment insecurity and dispositional aggression (physical aggression, verbal aggression and hostility). Attachment anxiety was indirectly related to physical aggression and hostility, through the use of maladaptive regulation techniques and a lack of anger control; while attachment avoidance had an indirect relationship with hostility through anger suppression. Study 2 utilised an anger induction procedure to investigate the relationship between attachment insecurity, self-reported and physiological responses, and subsequent aggressive behaviour. Neither attachment dimension was significantly associated with physiological reactivity to the anger induction, however attachment avoidance was negatively associated with changes in self-reported anger. Attachment avoidance was once again a significant predictor of anger suppression, while attachment anxiety significantly predicted variance in aggression. Overall, the findings indicate that attachment anxiety is a predictor of dispositional anger and aggression, whilst attachment avoidance predicts the use of suppression to regulate anger, reduced self-reported anger responsivity and increased hostility. Implications for both theory and practice are discussed with suggestions for attachment and emotion regulation-based anger management interventions.
An enquiry into the potential of a Co-operative approach to sustainable Rural tourism development in India. A stakeholder perspective
(Queen Margaret University, Edinburgh, 2015) Gladwell, Cecilia
Sustainable tourism and rural development are much examined research areas. Within these, the importance of community-centric approaches is becoming more and more recognised; however, specific research upon which community-centric development strategies could be built seems to be lacking. This thesis addresses this research gap with the aim to explore the nature of co-operative tourism and its potential towards sustainable rural tourism development in India from a stakeholder perspective. A literature review demonstrated the benefits of co-operatives as a sustainable business model, particularly for poor communities of developing countries; however, a clear gap emerged with regard to investigating tourism and co-operatives in the same context. This research contributes to filling this gap in knowledge and outlines the clear theoretical benefits of adopting a co-operative business model as a community-centric approach to tourism in the context of rural India, while also pointing out considerable challenges in its practical implementation, such as possible limitations to the ability for self-help. Fifty qualitative semi-structured interviews were carried out with stakeholders of a co-operative tourism project in two states of India: Uttarakhand and West Bengal. Twenty-six of these were conducted with farmers who are members of the tourism co-operatives presented in this study, ten with members of the wider community in which the project took place and fourteen with tourism professional and academics local to the areas. Focus was put on in-depth exploration of participants' experiences, implying qualitative methods and a phenomenological research approach. The findings revealed a clear theoretical advantage of a co-operative approach to tourism development, which has potential to address and alleviate many of the challenges associated with tourism and host communities, and which is intensified in poor peripheral areas. However, there are significant practical challenges, which need to be addressed in order for this comparative advantage to translate into practice. These challenges are manifested in a sense of dormancy in the participants, a lack of skills and significant language difficulties. A limit to the principle of self-help, which is inherent to co-operative activities, was identified as creating effective marketing links and hence, requiring ongoing external support. This research study makes an interdisciplinary contribution to the literature on sustainable tourism, rural development and co-operative studies. In addition, it provides a starting point for further empirical research on the co-operative business model as an approach, which has not yet been sufficiently conceptualised for tourism. Furthermore, it contributes to the wider debate on sustainable rural development through tourism. Future research could usefully investigate how the challenges identified in this study, such as limitations to the principle of self-help, lack of initiative in participants and creating marketing linkages could be addressed.
An interactive classroom timetable for children with high functioning autism : development and qualitative evaluation of a computer-based timetable
(Queen Margaret University, 2007) Murray, Susan
Teachers report that advanced knowledge of the day's activities can considerably lessen anxiety for children with autism, especially if this information is highly visual in its presentation. Teaching children with autism often follows a highly structured approach including use of visual planning aids, such as symbolic timetables (Gillberg & Coleman, 2000; Mesibov, Browder, & Kirkland, 2002). Children with autism have been noted to be skilled at using computers and it has been suggested that the computer presents an ideal resource for both educational and recreational use (Attwood, 1998; Higgins & Boone, 1996; D. Moore, 1998; Murray, 1997). However, in spite of widespread use of visual timetables in schools by children with autism, there is little evidence of research being conducted in the area of computerised timetabling for this population. The overall aim of this particular study was to develop an interactive, computer-based timetable and to explore and assess the practical value for children with autism. The research was of an ethnographic nature and involved a case study approach. The development of the interactive timetable followed a user-centred design. Participating children attended a language and communication class attached to a mainstream primary school in Scotland. Seven males aged between six and nine years of age were involved, with four of the children able to participate in the final evaluations of the interactive timetable. Other participants included special needs teachers, nursery nurses, speech and language therapists, and parents of participating children. Examination of a symbolic timetable identified several important issues relevant to the design of an interactive timetable, whilst consideration of parental and educationalist views, gathered through interview, highlighted both benefits and concerns. By extending use to the home environment, the interactive timetable was considered to facilitate communication between child and parent. Concerns regarding access, size and position, user ability, and availability of resources were identified. Although findings were inconclusive, it was possible to communicate timetable information in a computer-based form and furthermore, the children appeared to enjoy using the timetable. Whilst the setting for this study was a single language and communication class attached to a mainstream primary school, this research has implications for a wider debate. The study found generally that the prospect of using information and communication technology to display an interactive timetable which was accessible both at school and at home, offered numerous possibilities for children with autism and their families.
An investigation into destination management systems website evaluation theory and practice
(Queen Margaret University,Edinburgh, 2015) Sourak, Nesrin
The main aim of this thesis is an investigation into Destination Management Systems (DMS) website effectiveness and evaluation in the tourism domain from both academic and industry (destination management) perspectives. This thesis begins with a comprehensive review of the literature about theories, concepts and methods used for DMS website effectiveness evaluation. The future direction of DMS website evaluation in tourism and a conceptual framework that defines the contemporary theory versus practice of the DMS websites evaluation is elaborated. The research employed first three rounds of Delphi study to generate an up-to-date definition and aims of DMS. The Delphi study also generated an up-to-date comprehensive set of dimensions and criteria for evaluating the effectiveness of DMS websites. The research then employed structured interviews as well as online survey sent to forty-six official destination websites to review how industry is evaluating their DMS websites. What approaches they use in addition to the criteria and dimensions when evaluating the effectiveness of their DMS websites is explored. This thesis also reviews additional aspects related to the in destination evaluation. The findings of the Delphi study indicated that there is a rising emergence of social media as a new important component related to DMS. The findings also suggested additional aims to previously identified aims of the DMS. The new additional aims of DMS found in this research are: support sustainable destination management; empower and support tourism firms; enable collaboration at the destination; increase consumer satisfaction level and capture consumer data. Further findings also indicated compared with these established by previous researchers there are new additions to the evaluation dimensions of DMS websites proposed which are: sustainability, marketing, collaboration issues, and goals of the website. The findings of this thesis indicated that there is a congruence and consensus between academic experts and industry in terms of the most dimensions that are crucial for DMS websites evaluation. The findings, however, indicated that there is limited parallel between criteria identified with the Delphi study and those found and used by destination management practitioners. This thesis calls for additional research to develop a support system to ensure a focused involvement between academia and industry in the area of DMS website evaluation. This thesis contributes to knowledge by generating an up-to-date and comprehensive set of dimensions and criteria for evaluating the effectiveness of a DMS website. This thesis also contributes to knowledge through the identification of the current dimensions, criteria, and evaluation approaches used by industry practitioners. This research adopted a strategy in presenting the literature review that enhanced the understanding of the DMS websites and their comprehensive evaluation in tourism. This research is one of the first studies in the tourism field that reviews and sheds light on and compares and contracts contemporary thinking on both academia and industry evaluation of DMS websites.
An Investigation into Information and Communication Technologies-Based Applications for Sustainable Tourism Development of Destinations
(Queen Margaret University, 2009) Ali, Alisha
Sustainable tourism is a heavily researched concept but in reality there has been limited implementation of the principles and practices of sustainable tourism for destinations. Adopting a destination focused perspective, this thesis presents research which expounded Information and Communication Technology (ICT) as a practical, new and innovative approach to sustainable tourism development i.e. computer-supported sustainability. A literature review revealed that there was no specific study focusing on the uses and applications of ICT for sustainable tourism development despite the mention and benefits of doing so. However it did identify that several opportunities existed in destination management for using ICT as well as a collection of ICT-based tools/applications which can be used for managing different aspects of sustainable tourism. Therefore an investigative analysis was necessary in building a solid body of work on the uses and applications of ICT for sustainable tourism as a practical approach for destination managers. These findings formed the input for the primary research which was conducted in two phases: surveys administered to destination managers and eTourism experts followed by semi-structured interviews with experts in this domain identified from the surveys. The primary research alongside the literature findings led to the development of a descriptive framework which identified, categorised and described the uses of these ICT-based tools/applications for managing tourism's impacts. Assessment procedures based on the sustainability goals of the destination were then developed in order assist destination managers selecting the ICT-based tools/applications that were best suited for managing the sustainable tourism development of their destinations. The conclusion of this research clearly identifies that destination managers' sophisticated application of ICT to sustainable tourism is the next logical and practical step they can take in making sustainable tourism a workable reality for their destinations. This research is the building block for prospective research in the ICT-sustainable tourism domain. Future research avenues would be to use the results presented to determine the suitability, applicability and feasibility of the ICT-based tools/applications presented for destination managers. This existing research can be used to develop a more co-ordinated approach to theory development and engage in more empirical research to address tourism challenges with regards to using ICT for sustainable tourism development.
An investigation into the host's relationship with the commercial home
(Queen Margaret University, 2008-05) Sweeney, Majella
The research presented in this thesis is an investigation of the views of commercial home owners within Scotland. The thesis is designed to deepen understanding of the commercial home sector, and more specifically, the relationship the host has with the commercial home. The host's relationship with their commercial home contributes to the provision of commercial hospitality within a home setting. The review of the literature points to a number of conceptual gaps in our understanding, notably that there has been no study directly focusing upon the host perspective of the commercial home and how this relationship with the home might potentially impinge upon the guest experience. The specific aim of this study is to investigate the relationship between the host and their commercial home and its influences on product construction. As the hospitality product is more of a total sensory experience than has perhaps been acknowledged to date, it is appropriate to seek to understand the host perspective. Prior studies have very largely focused on readily accessible 'objective' issues, rather than below the surface issues accessing the inner self, the intangible dimensions of self, which may determine aspects of the hospitality product. The field research involved the researcher taking photographs of the commercial home properties and then using the photographs as prompts to interview the hosts and explore intangible elements such as memories, emotions and senses. A conceptual framework was developed from the data, identifying the main components of the host home relationship, and was revised as each commercial home was analysed. The framework is divided into three sections; Home, Host, and Business. In relation to the Home section themes that emerged include, Meanings of Home, Décor, and Artefacts. In relation to the Host section, themes include Family and Lifestyle. With regards to the Business section, themes include Feelings, Space, Guests, Performance, Target Market, Tourist Board and Competitors.
An investigation of resort business sustainability: a comparative study of Scottish and Swiss ski resorts
(Queen Margaret University, Edinburgh, 2016) Zorina, Daria
As the tourism industry faces economic, social, political and other challenges, there is a need to develop adaptation strategies to reinforce business sustainability of organisations. Ski resort destinations have been chosen to determine and analyse factors as actual and potential barriers to maintain a sustainable business practice. The academic debate revealed a number of gaps, critical issues for the ski industry to be addressed. Concurrently, a lack of an empirical data requires research in order to develop a set of sustainability determinants for generic ski resort use. In line with that, the mixed methodological approach aims to investigate comprehensively factors of business sustainability and sustainability determinants and incorporates two research methods: the qualitative and the quantitative research techniques. The qualitative methodological stance allows arranging a qualitative research and, therefore, conducting interviews among the chosen Scottish and Swiss ski resorts for the purpose of a comparative analysis. The quantitative methodological stance assists to use a series of the Delphi Survey rounds and permits to engage the experts from the industry, selected carefully based on the objective criteria. The findings became a basis for novel concept “internal business sustainability” in relation to ski resorts. The collected data allowed providing recommendations for government, ski resorts generally, ski resorts in Switzerland, ski resorts in Scotland, VisitScotland and Graubünden Tourism. The Delphi study contributed significantly to the field of knowledge and a new framework was developed for a future selection of a model of sustainability indicators for generic ski resort use. The developed framework consists of a set of sustainability determinants in the form of the adaptation strategies with regard to the changing environment, changing in government policies about sustainability, changing in economic climate, changing in socio-cultural environment and changing in technology. All of the elements of the new framework were examined, evaluated and filtered during three consecutive rounds of the Delphi and reached consensus, which show their validity.
CAN I TELL YOU, MY STORY? UNDERSTANDING AND EXPLAINING THE ADVERSE EXPERIENCES OF UGANDAN CHILDREN WITHIN TRANSITION TO AN ORPHANAGE IN KAMPALA; A CRITICAL HERMENEUTIC INQUIRY
(Queen Margaret University, Edinburgh, 2023) Bunyan, Elle
Cats on a Cold Tin Roof: Female Identity and Language in Plays by Five Contemporary Scottish Women Playwrights
(Queen Margaret University, 1999) Horvat, Ksenija
Cats on a Cold Tin Roof: Female Identity and Language in Plays by Five Contemporary Scottish Women Playwrights concentrates on investigation into the main preoccupations of five Scottish women playwrights in the last twenty years, with an emphasis on the ways in which they deal with the issues of gender identity. The study examines fifteen plays by five very different women authors in the context of modern feminist literary analysis. The main objective of the study is to show how Sue Glover, Liz Lochhead, Marcella Evaristi, Sharman Macdonald and Rona Munro – having come from different experiential perspectives – used recurring themes, imagery and discursive modes in exploring female identity. A further objective of the study is to open up and encourage new avenues for exploring female identity in the work of Scottish women playwrights. It also sets out to identify the common themes and imagery shared by these authors, and the ways in which they are expressed in language.
Challenges and opportunities: adjustment to life post transplant for adults with cystic fibrosis and the impact on their professional support needs.
(Queen Margaret University, Edinburgh, 2013) Cochrane, Samantha
Lung transplant can improve both quality and quantity of life for a person with Cystic Fibrosis (CF) at end stage respiratory disease. However, life post transplant can be challenging both medically and psychologically due to the need to adjust to a significantly changed health status, as well as understand and manage the side effects and medical complications of transplant. This study questioned, whether from a service perspective, the support needs of adults with CF changes with transplant and how a specialist CF centre should accommodate this. In order to do this, a more detailed understanding of the experiences of a post transplant group was sought utilising qualitative methodology. Eleven participants or sixty-five percent of adults with CF post transplant who attend one of Scotland's largest specialist CF centres participated in semi-structured interviews. Framework analysis was chosen as the method of analysis due to its relevance in a health care setting. A framework was generated consisting of four broad areas of post transplant adjustment: Recovering; Adjusting and realising; Redefining and pursuing and; Managing the issues of post transplant life. Each area has activities and key factors which provide more information about post transplant adjustment life as well as factors that may account for individual differences. In general, and in the absence of medical complications, participants adjusted to transplant with the support of partners, families and local CF and transplant services. They did not indicate the need for dedicated post transplant services in their local CF centre, but found communications between service providers to be inefficient. When faced with medical complications especially rejection, participants reported needing more psychosocial support. Recommendations include an increased awareness of the processes of psychosocial adjustment post transplant for health professionals, psychological intervention at times of crisis and more efficient communication between transplant and local CF services.
Community development in cyberspace: a case study of a community network
(Queen Margaret University, 2001) Malina, Anna
This thesis investigates the background, emergence, use and significance of a community based information network, the Craigmillar Community Information Service (CCIS), in Edinburgh, Scotland, to assess its relationship with community development and note also the local network's relationship over time with the community, the city and society. Desk research, i.e. reviews of literature and examination of various documents combined with information gained in the field helped to weave contextual, conceptual and theoretical frameworks to assist in analysis. Data was gathered in the field by means of qualitative interviews with City of Edinburgh (CEC) officials, system developers and CCIS users. Additional data was collected and checks were subsequently made as a result of routine observations of CCIS operating within their base in Craigmillar; and also via virtual observations of on-line structure and content over time. Local media reports and an assessment of regeneration delivery services in Craigmillar, commissioned by CEC also provided insights in the analysis. The main objective was to collect data that would accurately reflect the true nature and significance of the CCIS system. A qualitative methodology was employed in this study. Desk research began in mid 1995, and on-line and real-time observations in 1996. Interviews were carried out in the field during 1997 and early 1998. In the final chapter of this thesis, conclusions emerging from analysis of the data are offered as a means of developing deeper understanding of CCIS and community development in cyberspace. Overall, it is hoped to extend general knowledge of community networks, and broaden understanding of the developing field of social informatics. In light of conclusions drawn, theoretical frameworks are reviewed in the final chapter and potential is outlined for further research into the evolving roles of community-based initiatives situated elsewhere, their socio-technical relations and their significance in different societal settings.
Corporate Governance and Corporate Performance: Evidence from Jordanian Family and Non-Family Firms
(Queen Margaret University, Edinburgh, 2018) Saidat, Zaid Mhmoud
Corporate governance and corporate performance are two concepts that have been extensively examined in finance and management literature. However, most studies have been conducted in developed countries, particularly the UK and the US, while there is relatively little work carried out on the Middle East, specifically Jordan. Many Jordanian companies are characterised by concentrated ownership (generally family firms), which forms a considerable part of its economy (ROSC Jordan, 2004). Few researchers have examined family firms’ performance from a corporate governance perspective. This study investigates the influence of corporate governance on the performance of Jordanian family and non-family firms from 2009 to 2015, employing agency theory and resource-dependency theory to investigate the relationship between corporate governance and performance of family and non-family firms. Agency theory is concerned with problem of agency between principals and agents as well as principals and principals, which undermines value maximisation. Due to complexity within the corporate governance and performance phenomena, agency theory is supplemented with predictions from resource dependence theory, since this theory asserts that the resources provided by the shareholders and the directors are likely to improve performance. It has been suggested that the board of directors and ownership structure are effective corporate governance mechanisms to improve firm performance. Multivariate pooled-OLS regression analyses were the main tool of analysis. Secondary data obtained from published firm annual reports, firm financial reports and the Thomson One database was analysed to test the effect that board of directors and ownership structure have on corporate performance and the performance of family firms. To ensure confidence in these estimates, this thesis uses two-stage least squares (2SLS) to address the issues of endogeneity. The focus of the investigation was firms listed on the Amman Stock Exchange (ASE). The dataset is a panel of all firms on the ASE from 2009 to 2015, excluding financial firms with a sample of 103 firms, including 56 family-firms (about 55%) and 47 non-family firms. Major findings include (i) board mechanisms; board size, independent directors and family CEO negatively influence family firm performance while CEO duality tends to have a positive effect on performance, (ii) female board member, ownership concentration and local institutional investors have no effect on corporate performance, (iii) in non-family firms, there are positive relationships between governance mechanisms (independent directors and local institutional investors) and corporate performance. However, board size and concentrated ownership have no effect on performance, (iv) female board member has a negative effect, and (v) the proportion of foreign shareholders has a positive effect on the performance of family and non-family firms. Overall, there is a difference between the impact of corporate governance mechanisms on family and non-family firms’ performance. In terms of practical implications, this study illustrates (i) The importance of corporate governance in the broader sense, especially in emerging economies such as Jordan, where ownership is concentrated in Jordanian companies; (ii) signs policymakers and regulatory bodies can use to monitor companies that are more likely to confiscate investors and/or introduce governance problems; (iii) a potentially productive method for professional investors to select companies with superior governance structures and performance to improve returns on their investments, particularly in the long term.
Critical drivers of entrepreneurship: a study of the Nigerian community owned and managed independent retail businesses in Nordrhein-Westfalen, Germany.
(2018) Ijeghede, Courage
Purpose: This study explores the motivations of an entrepreneur’s business entry decision within the context of the Nigerian community owned and managed independent retail businesses in Nordrhein-Westfalen, Germany, a minority ethnic group with independent retail micro-businesses. Approach: A research methodology that is most appropriate to the qualitative research aim and highlights the research respondents’ ideas with some details is advised. The research sought access to respondents’ ideas using a qualitative methodological approach, including 20 in-depth interviews. Result: This research found evidence of pull, push and mixed motives as the critical drivers of entrepreneurship. The findings indicate that immigrant enclaves, their economic and social embeddedness into the mainstream group, family business background, informal and formal economic activities, and cultural influences are the core drivers of entrepreneurship. Moreover, the perceived discrimination faced in the host country, interestingly generated intergroup solidarity and strengthened the influence of the group network. Implication: The core conclusion for policy makers from these limited research findings is that a variety of critical drivers of entrepreneurial motivations as identified in this study, seems to be driven by: ‘push’ factors, ‘pull’ factors and ‘mixed’ factors. This limited study offers a framework, which can assist to understand the factors driving these entrepreneurs business entry decision. Currently official liaison with this community is minimal, there are clear opportunities for policy makers to better engage the community, to manage the potential expectations of minority migrant entrepreneurs and channel much needed support to them through formal and informal networks. Limitation: The invisibility of the Nigerian Community in Germany is a key limitation on these research findings. Furthermore, this is a small exploratory study, limited to NRW, Germany and the findings cannot be generalised. However, it can be the basis for future repeated qualitative studies and for a large quantitative study.
Developing an effectiveness evaluation framework for destination management systems
(Queen Margaret University, 2010) Horan, Patrick
The ever-increasing use of the Web as a channel of distribution within the tourism industry naturally leads to a situation where its effectiveness needs to be examined and justified. While there is a growing realisation of the need to assess the effectiveness of a Destination Management Systems (DMS) based websites, research into this area in the tourism domain has been quite limited and narrow in focus. This situation is further compounded by the fact that currently there is little in the way of appropriate models and techniques in place to manage a DMS based websites effectively and that there is a general lack of consensus when it comes to defining and understanding its standards and concepts. This thesis describes a methodology for the development and evaluation of a comprehensive set of weighted dimensions and criteria for measuring the effectiveness of DMS based websites. Ultimately, from a DMS perspective, website effectiveness depends on how well a website performs with respect to the related business goals. The scope of the research was limited to assessing the impact of DMS effectiveness on the accommodation sector. This research began by employing a Delphi study to generate, validate and prioritise a comprehensive set of dimensions and criteria for measuring the effectiveness of a DMS. The Delphi study successfully identified a total of 12 dimensions and 105 criteria required to assess DMS based websites effectiveness. These components were incorporated into a comprehensive evaluation framework applied specifically to evaluate the effectiveness of a DMS based websites using a diverse range of approaches and perspectives. The evaluation phase of the research took place over an eight month period and concentrated on testing this framework using VisitScotland.com as a test bed. The outcomes from the evaluation phase successfully demonstrated that the framework provides DMS management with a comprehensive method to measure and manage the effectiveness of their Web presence by not only identifying areas of the website and website strategy that needed attention but also by providing advice and suggestions on how to improve these areas.
DISORIENTATED AFFECTS: ENCOUNTERING QUEER TRAUMA THROUGH EXPERIMENTAL DOCUMENTARY FILM
(2025) Mosch, Regina
This arts-based PhD investigates microaggressions against queer bodies through an experimental documentary film art process. While the idea of a spectacular, very violent, and rupturing trauma experience begins to take on more nuanced perspectives through inquiries of feminist, post/de/anticolonial and queer scholarship, the particular fragmented, embodied and subjective affects of an exposure to microaggressions have as of yet not been fully understood within trauma studies. What do microaggressions do with queer bodies? How do they change their shape and distort their appearance, thus enacting oppression on and beneath the surface of queer bodies? Thisstudy uses experimental film aesthetics and a queer film-phenomenological lens informed by Sara Ahmed (2006) and Katharina Lindner (2018) to question dominant understandings of trauma as rupture and demands a sensibility to forms of violence that are invisible, intangible, fragmented or purely embodied. Introducing a queer politics of encountering and sharing trauma on a sensory level, this study particularly explores what the cumulative, piercing nature of microaggressions takes out of queer people’s grasp, yet also the potentials of aesthetic and practical disorientation for building new lines of thought and action. The co-creative exhibition over/exposed acts as the main vehicle to (de)construct spaces of queerness, co-creation and trauma in experimental documentary film. over/exposed negotiates trauma through various filmic, bodily and spatial surfaces; its encounters disorientate, twist and trouble co-creators, viewers and researcher as a queer politics of encountering and sharing trauma on a sensory level is assembled. Through an affective analysis of the 10 artworks as well as the co-creative process, this study reveals a new understanding of trauma as overexposure that brings attention to abrasions, frictions and subtle intrusions to queer bodies, the (power) relations within and beyond an artistic process and the significance of an instable and disorientated body for producing new knowledge.
Does anybody like being disabled? A critical exploration of impairment, identity, media and everyday experience in a disabling society.
(Queen Margaret University, 2010) Cameron, Colin
I offer a critical exploration of tensions experienced by disabled people in the construction of positive identities in everyday contexts in which self-understanding is shaped both by social structural relations of inequality and unique individual experience. The empirical evidence I use to develop and support my thesis involves data I have generated using a variety of data collection tools, through a series of interviews, conversations and observations carried out with sixteen disabled people across Scotland and England. I argue that while certain barriers to participation in ordinary community life may be being removed, perceptions of impairment as something ‘wrong’ with the bodies of disabled people remain embedded in dominant disability discourse. There is a structural purpose underlying the continued representation of impairment as misfortune, involving the ascription of a negative role – the disabled role – to those whose bodily configurations pose a challenge to requirements of conformity. Drawing on insights generated in my research, and building on an idea originally proposed by John Swain and Sally French in 2000, I have developed a clarified affirmative model of disability. This I intend as a tool to be used by people with impairments in making sense of the disabling social relations they encounter in everyday contexts, to be used alongside the social model in gaining knowledge to unsettle mainstream assumptions which can only recognise impairment as personal tragedy.
DOES MEDIATION DELIVER JUSTICE? THE PERSPECTIVE OF UNREPRESENTED PARTIES
(Queen Margaret University, Edinburgh, 2024-06-26) Irvine, Charlie
This study examines the justice thinking of unrepresented people who have taken part in mediation. The context is two mediation services, serving Scotland’s two largest courts, from which the twenty four participants were referred to mediation by a judge (known as a sheriff) in the course of a small claim. The study addresses a notable gap in the literature on mediation: the modest attention paid to parties’ perspectives on substantive justice (see Chapter 1.C and 3.C. below). Its aim was to provide a richer understanding of the thinking of mediation participants charged by the justice system with devising an outcome to their disputes, in particular their evaluations of the fairness and justice of that outcome. It finds that those without legal training can nonetheless apply justice principles in resolving their disputes; this can be described as “justice outside the law.” They were able to account for their decisions in terms recognisable to those operating the justice system: the encounter (replicating the day in court), the chance to tell their story, compensation, punishment of bad behaviour, closure and payment. However, their lack of formal legal knowledge can lead to injustice and the study highlights the key role of activist mediators in providing legal information when required. Despite having forged the terms of their settlements, most participants were ambivalent when asked “Did you get justice?” The study notes several reasons. First, they are decision makers who are also decision recipients, meaning the other party, their legal opponent, has a say in the outcome. Secondly, they want to do, and be seen to do, justice. Thirdly, they also want to receive justice (and not injustice), yet often have to compromise and settle for “good enough” (see Chapters 5 and 6, below). And finally they have little interest in applying, still less in creating, legal norms. I conclude that mediation can deliver justice but not law.
Dramatic Techniques in Performing Aeschylus' Agamemnon: The Oresteia at the Royal National Theatre
(Queen Margaret University, Edinburgh, 2005) Burke, A. C.
This thesis explores the theoretical and dramaturgical challenges faced by modern productions of the Oresteia with particular reference to two modern Royal National Theatre productions: Sir Peter Hall's (1981) and Katie Mitchell's (1999). It argues that to appreciate these challenges requires a detailed knowledge of the theatricality of the original text. In support of this position, this thesis contains a detailed analysis of Aeschylus' Agamemnon exploring how the playwright creates the play's world in text and performance. The discussion's focus concentrates on how theatrical space (seen, implied, and diegetic) constructs the world of the play. Concomitant in this discussion is an analysis of how Aeschylus invites the audience to decode the play's theatricality through its knowledge of epic literature and its own non-theatrical spatial environments and practices. To facilitate this understanding, the text and performance are explored with reference to political, domestic and ritual space. In considering these productions, the assumption of theatre reviews that productions can be described as adhering to either modernising or archeologically inspired staging practices is challenged. It is argued that modern productions should be analysed with reference to directorial, translator, and actor intentions. Through a methodology based on interviewing theatre practitioners, the productions of Hall and Mitchell are seen to be irreducibly modern, yet still maintain a relationship with Aeschylus. Hall's use of ancient staging conventions is seen to be a modern interpretation of the theatrical past, which aimed at communicating the foreignness of Aeschylus. In contract, Mitchell's use of modern staging techniques made the Oresteia familiar to a modern audience, but, by suggesting political, domestic, and ritual equivalents, still articulated with the ancient performance.