Towards therapeutic complaints resolution

Williams, Jane; Gill, Chris; Hirst, Carolyn

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2022-10-07

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2022-04-07

Author

Williams, Jane

Gill, Chris

Hirst, Carolyn

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Williams, J., Gill, C. and Hirst, C. (2022) 'Towards therapeutic complaints resolution', in M. Groves and A. Stuhmcke (eds.) The Ombudsman in the Modern State. Oxford: Hart, pp. 265-286.