Towards therapeutic complaints resolution
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Date
2022-04-07Author
Williams, Jane
Gill, Chris
Hirst, Carolyn
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Williams, J., Gill, C. and Hirst, C. (2022) 'Towards therapeutic complaints resolution', in M. Groves and A. Stuhmcke (eds.) The Ombudsman in the Modern State. Oxford: Hart, pp. 265-286.