Queen Margaret University logo
    • Login
    View Item 
    •   QMU Repositories
    • eResearch
    • School of Arts, Social Sciences and Management
    • Psychology, Sociology and Education
    • View Item
    •   QMU Repositories
    • eResearch
    • School of Arts, Social Sciences and Management
    • Psychology, Sociology and Education
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Consumer’s welfare in the retail environment: implication for retail property development planning and policy

    Date
    2021-10-04
    Author
    Gbadegesin, Job Taiwo
    Ojekalu, Samson Oluseun
    Gbadegesin, Taiwo Frances
    Kelani, Olajumoke Omotola
    S, Omoniyi
    Metadata
    Show full item record
    Citation
    Gbadegesin, J.T., Ojekalu, S.O., Gbadegesin, F.T., Kelani, O.O. and S., O. (2021) ‘Consumer’s welfare in the retail environment: implication for retail property development planning and policy’, International Journal of Construction Management, pp. 1–9. Available at: https://doi.org/10.1080/15623599.2021.1983105.
    Abstract
    In West African commercial cities, research on customers' well-being, social life, safety and retail environment is underrepresented. This study aims at examining how the environment of shopping malls influences feelings of well-being. Subsequently, the policy way-forward towards ensuring the sustainable well-being of consumers is solicited. Using the mall intercept technique, data were gathered on Tuesdays and Saturdays of the week. Subsequently, two categories of interviews (physical and telephone) were conducted. While the quantitative data were analysed using regression analysis, we utilized computer-aided qualitative data analysis software (CAQDAS-Atlas. ti) to analyse qualitative (interview) data. The study discovered that the shopping environment contributed to shopper's well-being. It suggests that shopping activities contribute to shoppers' social, leisure and work-life in the study area. However, there are issues with safety, self-identification, atmosphere and price/promotion from the outcomes. Social, leisure and work-life of shopper associates with retail environment. More concern is raised on safety (security). Planning, branding and rethinking strategies can be of help.
    URI
    https://eresearch.qmu.ac.uk/handle/20.500.12289/13105
    Official URL
    https://doi.org/10.1080/15623599.2021.1983105
    Collections
    • Psychology, Sociology and Education

    Queen Margaret University: Research Repositories
    Accessibility Statement | Repository Policies | Contact Us | Send Feedback | HTML Sitemap

     

    Browse

    All QMU RepositoriesCommunities & CollectionsBy YearBy PersonBy TitleBy QMU AuthorBy Research CentreThis CollectionBy YearBy PersonBy TitleBy QMU AuthorBy Research Centre

    My Account

    LoginRegister

    Queen Margaret University: Research Repositories
    Accessibility Statement | Repository Policies | Contact Us | Send Feedback | HTML Sitemap