Over the hedge: hidden networks in knowledge transfer
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Date
2012-12Author
Bent, Richard
Seaman, Claire
Welsh, Rita
Pretious, Mike
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Bent, R., Seaman, C., Welsh, R. & Pretious, M. (2012-12) Over the hedge: hidden networks in knowledge
transfer, International Journal of Business and Globalisation, vol. 9, pp. 359-371.
Abstract
This paper develops the Edinburgh knowledge hedge (Bent et al.,
2010) to introduce the largely hidden role formal and informal networks in the
process of linking SMEs and business support agencies, presenting a model to
assist in identifying remaining barriers to knowledge exchange. The model is
applied to a detailed case study of primary business support experience, laying
the foundation for practical and theoretical developments. It is proposed that
the model will provide a basis for future qualitative research in this area. A
conceptual framework is developed to capture the complexity of knowledge
exchange between SMEs and business support agencies and providers. Within
the case study SME owners and business advisors identify areas not resolved
by formal/informal networks, aiding the development of case specific strategies
to get both parties 'over the hedge'.