Implications of technological breakthroughs towards operational and sustainable performance within global supply networks

Abstract

Aim: To develop a cross-industrial analysis to complement and update the academic literature surrounding organisations' reliance on innovation and technological advancements in order to enhance performance and fulfil the strategic drive for sustainability within their global supply network. Methodological Design: The study follows an exploratory, phenomenological approach based on an interpretive, qualitative paradigm. The researcher conducted 4 semi-structured interviews with professionals in the field of global logistics and supply chain management from different companies and sectors. Findings: Data was analysed through a cyclical process and four main themes were identified: "supply chain performance assessment", "innovation and supply chain integration", "innovation and operations enhancement", and "impact of innovation on sustainable performance". This study contributes to identify the link between supply chain technological improvement and the development of competitive advantage and sustainable performance. It also asserts the importance and role of sustainability in developing supply chain performance and delivering customer value. The output of the research issues practical considerations about future of organisations and academic research in the field of innovation and sustainable supply chain management.