The future of ombudsman schemes: Drivers for change and strategic responses.
| dc.contributor.author | Gill, Chris | |
| dc.contributor.author | Williams, Jane | |
| dc.contributor.author | Brennan, Carol | |
| dc.contributor.sponsor | Legal Ombudsman | |
| dc.date.accessioned | 2018-06-29T20:20:22Z | |
| dc.date.available | 2018-06-29T20:20:22Z | |
| dc.date.issued | 2013-07 | |
| dc.description | Birmingham | |
| dc.description.eprintid | 3251 | |
| dc.description.faculty | div_BaM | |
| dc.description.ispublished | pub | |
| dc.description.status | pub | |
| dc.format.extent | 77 | |
| dc.identifier | ER3251 | |
| dc.identifier.citation | Gill, C., Williams, J. & Brennan, C. (2013) The future of ombudsman schemes: Drivers for change and strategic responses. Birmingham: Legal Ombudsman. | |
| dc.identifier.uri | https://eresearch.qmu.ac.uk/handle/20.500.12289/3251 | |
| dc.publisher | Legal Ombudsman | |
| dc.publisher | Queen Margaret University | |
| dc.title | The future of ombudsman schemes: Drivers for change and strategic responses. | |
| dc.type | monograph | |
| dcterms.accessRights | public | |
| qmu.author | Brennan, Carol | |
| qmu.author | Gill, Chris | |
| qmu.author | Williams, Jane | |
| rioxxterms.type | monograph |
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