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School of Arts, Social Sciences and Management
Business, Enterprise & Management
The future of ombudsman schemes: Drivers for change and strategic responses.
The future of ombudsman schemes: Drivers for change and strategic responses.
Files
eResearch_3251.pdf
(1.29 MB)
Date
2013-07
Authors
Gill, Chris
Williams, Jane
Brennan, Carol
Citation
Gill, C., Williams, J. & Brennan, C. (2013) The future of ombudsman schemes: Drivers for change and strategic responses. Birmingham: Legal Ombudsman.
Abstract
URI
https://eresearch.qmu.ac.uk/handle/20.500.12289/3251
Official URL
Collections
Business, Enterprise & Management
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